Associate Project Manager

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Team Leader __ In this role, you will have the opportunity to coordinate assigned aspects of Electrical Preventative Maintenance (EPM) projects. Each day, you will support managing and executing the project by completing administrative tasks within assigned workflows. You will also showcase your expertise by defining and applying basic project planning techniques on ongoing projects and driving the updating process. The work model for this role is: Remote Key Responsibilities 1. Project Planning & Performance - Conduct analysis of planned vs. actual project performance. - Prepare materials and assist in project reviews. - Maintain and adhere to billing plan milestones. - Control documentation accuracy and consistency per agreed procedures. 2. Customer & Contractor Management - Develop and maintain relationships with key customer contacts and contractors. - Manage the complete lifecycle of customer deliverables, including scheduling contractors and ensuring work completion. - Maintain customer satisfaction and identify new business opportunities. 3. Financial & Administrative Oversight - Track financials, issue POs, process change orders, and manage invoicing. - Review and process quotes for cost-effective solutions. - Build and improve assigned account scorecards. 4. Material & Operational Coordination - Research and order materials, coordinate with contractors, customers, and suppliers, and handle returns. - Utilize the company's service platform to monitor and track progress. - Ensure schedule flexibility (including weekends/nights) with limited travel to customer sites. Qualifications - High school diploma/GED required; Bachelor's degree preferred. - Minimum 3 years experience in customer service, account management and/or project support, with demonstrated success in building relationships. - Construction project management experience preferred, with ability to manage complex deliverables and timelines. - Excellent customer service skills, attention to detail, and motivation to achieve high customer satisfaction. - Strong analytical and problem-solving ability to define issues, collect data, draw conclusions, and implement solutions. - Familiarity with electrical and mechanical services or willingness to learn technical aspects quickly. - Adaptability in fast-paced, changing environments, with skill in handling ambiguity and conflict resolution. - Proven coordination and communication skills to align internal teams and customers, meeting unique requirements. - Candidates must already have work authorization that would permit them to work for ABB in the US. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants wi