Vice President - Field Sales Lead Officer - Hybrid

The Field Sales Lead Officer is an intermediate position that will develop and manage relationships, drive credit awareness, implement credit initiatives, collect and communicate market intelligence, and increase new credit applications across the 4 live-selling channels on the AA portfolio (airport, inflight, lounge and contact center). Drive consistent and optimized engagement model across 4 live-selling channels, and across regions within each channel, seeking to push best practices observed to all key markets.

Responsibilities:

• Develop, maintain, and leverage strong relationships with Partner leadership

• Collaborate with Partner and Field Sales team to identify training opportunities, ways to enhance training and what ideal in-field engagement looks like across channels

• Collect and communicate market intelligence around best practices, customer feedback and market competition across all live-selling channels

• Support overarching program strategic initiatives and marketing programs to assist in maximizing new credit accounts

• Understand unique characteristics of Partner and industry, as well as competitive environment.

• Assists in developing short and long product-level strategies to ensure delivery of the financial plan

• Work with key stakeholders to develop and implement a strategy/contact model for the Field Sales Representatives that will meet the guidelines established by the Partner and Partner Management teams

• Analyze weekly and monthly sales reports, understand field performance, and implement action plans to ensure sales objectives are achieved

• Collect and communicate market intelligence around best practices, client feedback and market competition in assigned geography and vertical

• Develop and manage cost center budgets and expenses

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 6-10 years of relevant experience

• Sales/Credit experience required

• Field Sales and/or client development experience required

• Project Management experience preferred

• Working knowledge of related industry practices and standards

• Consistently demonstrates clear and concise written and verbal communication

• Hybrid position with ability to travel at least 25% (Charlotte, NC or Wilmington, DE)

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Consumer Sales

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Job Family:

Field Sales

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 15, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right (https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/Illinois\_Career\_Supplement\_a11y.pdf)

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.