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Resident Support Specialist Floater

CENTER FOR VETERANS ISSUES LTD

MILWAUKEE, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
MILWAUKEE, WI
Work Authorization
Not specified

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Job overview

The Resident Support Specialist Floater supports male Veterans as they work toward wellness, housing stability, and independent living. The role provides day-to-day supervision, safety checks, crisis response, and respectful engagement in a structured, home-like setting. It also supports program documentation, resident transitions, facility operations, and coordination with case managers, clinicians, and service providers.

Skills & qualifications

RequiredNice to have

Skills

Resident SupervisionCrisis De-EscalationCrisis ResponseDocumentationCare Coordination

Qualifications

DependabilityCompassion

Full job description

JOB REQUIREMENTS: Create Safety. Support Stability. Help Veterans Rebuild. Resident Support Specialist Floater Are you a calm, dependable, and compassionate professional who wants to help Veterans live in a safe, structured, and supportive environment? As a Floater Resident Support Specialist, you will play an important role in helping male Veterans reintegrate into independent living by supporting daily stability, safety, accountability, and connection. This role is more than monitoring a facility. It is about creating an environment where Veterans feel respected, supported, and encouraged as they work toward wellness, housing stability, and long-term independence. Through consistency, professionalism, crisis response, and respectful engagement, you will help maintain a home-like setting where Veterans can rebuild with dignity. What You'll Do Support Residents with Structure, Safety, and Respect You will provide day-to-day supervision, engagement, and support to residents while helping maintain a safe, respectful, and structured environment. You will conduct routine wellness and safety checks, especially during overnight and weekend shifts, and offer calm emotional support and de-escalation during resident crises. You will assist residents with daily living expectations, chores, program participation, and compliance with facility rules in a way that promotes accountability, dignity, and progress. Coordinate Program Support and Documentation You will maintain accurate shift documentation, incident reports, resident logs, and other required records in accordance with grant and organizational standards. You may assist with intake, orientation, and exit processes for residents while helping ensure participants understand expectations and feel supported during transitions. You will collaborate with case managers, clinicians, and service providers to support individualized care plans and help residents remain connected to the services they need. Support Facility Operations and Daily Accountability You will monitor the facility for maintenance, cleanliness, safety, and operational concerns, reporting issues promptly to the appropriate staff, including the VPC Receptionist when required. You will help ensure common areas remain clean, orderly, and respectful of the Veterans living there, while also supporting residents in maintaining their personal spaces. You will administer and monitor curfews, sign-in and sign-out logs, visitor procedures, and other facility expectations to help maintain safety and structure. Respond to Crises and Protect Resident Safety You will respond appropriately to emergencies, including medical, behavioral, environmental, substance use, conflict-related, or mental health incidents. You will follow established protocols, maintain professional boundaries, and use sound judgment during difficult or sensitive situations. You will protect confidentiality in... For full info follow application link. We are an EEOC/AA/ADA employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F3387A5915334CD0

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