Hospital Development Manager

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Hospital Development Manager. This position is responsible for the day-to-day management and coordination of Hospital Development which includes hospital performance assessments, performance improvement initiatives and outcomes. This role is responsible for staff performance evaluations and improvement initiatives.

COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Oversee the general activity of the Hospital Development staff and provides guidance as necessary. Meets on a routine basis to ensure professional education, performance improvement, and hospital partnerships are implemented and consistent with the company’s goals and objectives.

• Oversee the development and implementation of plans for all hospitals to facilitate growth in the organ and tissue donation. Evaluates activities against established plans and works with coordinators to revise as necessary.

• Identifies and solves problems related to the provision of service with the hospital. Works in collaboration with hospitals’ QAPI departments to ensure hospital performance.

• Prepares, distributes and analyzes surveys, conducts one on one interviews with key individuals, and tracks and analyzes donor and referral patterns.

• Responsible for regulatory compliance with CMS and AOPO with regards to all aspects of Hospital Development.

• Responsible for hiring, onboarding, training and retention. Evaluate hospital development staff performance. Provides coaching, counseling and education as necessary.

• Acts as the liaison to the Clinical Manager(s) and Organ Recovery Coordinators to facilitate communication and uniformity in reporting, collecting and analyzing data. Routinely reports departmental activities to appropriate Managers / Directors.

• Communicates and works collaboratively with other DCIDS/OPO departments to identify and improve donation processes within hospitals, Medical Examiners and Corner Offices.

• Act a role model for DCIDS and the DCIDS Quality Department by supporting, reinforcing and exhibiting behaviors which are consistent with the DCIDS Core Values.

• Other special projects and duties as assigned.

The ideal candidate will have:

• A bachelor’s degree in health or business-related field
• 2-4 years of OPO experience and quality system management required
• Understanding of the healthcare system and hospital operations.
• Working knowledge of computers and Microsoft Office applications.
• Valid Driver’s license with ability to pass MVR underwriting requirements.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly phone stipend

New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.