Account Manager

Description We are looking for a proactive Account Manager to support client relationships and deliver a consistently high standard of service for a growing organization in Florida. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays highly organized, and takes pride in producing accurate work. The role combines day-to-day client support, careful document handling, and responsive follow-up to help maintain strong customer satisfaction.

Responsibilities:

• Build and maintain positive relationships with assigned clients by providing timely, attentive support.

• Request additional details or clarification from clients when information is incomplete or unclear.

• Review documents, reports, and related materials carefully to ensure accuracy before submission.

• Prepare, update, and maintain spreadsheets used for client tracking, reporting, and account support activities.

• Manage email communication and Outlook correspondence in a clear, organized, and service-focused manner.

• Address client concerns promptly and elevate unresolved issues or formal complaints to management when appropriate.

• Coordinate multiple account-related tasks efficiently while meeting deadlines and maintaining attention to detail. Requirements

• Prior experience in account management, client services, or a similar customer-facing role.

• Strong written and verbal communication skills with the ability to interact professionally with clients.

• Proficiency in Microsoft Office, including Excel and Outlook.

• Experience creating, updating, and managing spreadsheets, including more detailed or complex worksheet tasks.

• High level of accuracy in documentation, reporting, and record maintenance.

• Strong time management skills with the ability to prioritize competing responsibilities.

• Detail-oriented approach and ability to follow through on client requests effectively.

• Spanish bilingual preferred but not required.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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