Supervisor

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13813362 At AMC, gain valuable experience and enjoy great benefits: - Opportunities to build strong communication, leadership, and time management skills - Career advancement paths for those ready to grow - Comprehensive medical, dental, and vision coverage - Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments. - 401(k) match to support your financial goals - Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages) - Special savings on AMC gift cards - And of courseFREE movies at any AMC nationwide Compensation AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs. The compensation for this position is: [$19.50 per hour]{data-value="ja-base_pay_minimum" denotation-char="#"} - [$20.55 per hour]{data-value="ja-base_pay_maximum" denotation-char="#"} What Youll Be Doing Daily/Weekly Responsibilities - Coordinate and coach theatre crew members through their daily responsibilities, ensuring strong performance and guest service. - Assist in floor operations and ensure proper crew placement based on business needs. - Oversee opening and closing procedures (excluding vault management) and provide access to vendors for deliveries and repairs during off-hours. - Assign registers, distribute banks, supply change as needed, and reconcile floor safes. - Accurately pull and count cash, coupons, and equivalents; enter results into the system and prepare deposits. - Maintain cash-handling accuracy and complete required forms. - Support inventory processes and assist in preparing crew schedules (final approval by management). - Troubleshoot system issues by opening support tickets and following up on resolution. - Resolve guest concerns and research AMC Stubs or refund-related issues. - Distribute and reconcile passes and assist in all other duties as directed by management. - Perform daily operational and administrative tasks to keep everything running on schedule. - Complete other duties as directed by management. Leadership - Uphold AMCs Business Practice Standards and follow all established company policies and procedures. - Model AMCs Values by maintaining a professional, positive demeanor and leading with ownership and integrity. - Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected. - Do the right thing by addressing concerns promptly and directly. If you see something, say somethingspeak up to support a safe, respectful, and accountable environment. - Observe team performance and provide input to management for coaching and development. - Uphold AMCs appearance standards, including Wardrobe 101, and reinforce a culture of respect and inclusion. - Supervise safe and clean protocols to ensure a secure, welcoming space for both guests and team members. - Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment. What We Need From You - Must be at least [18]{data-value="ja-minimum_age" denotation-char="#"} years old; other location-specific age requirements may apply. - Six months of supervisory or commensurate leadership experience. - The role requires evening, weekend, and occasional holiday availability. Our theatres are open year- ound, so we value flexibility during busy times. - Be a reliable teammate by showing up on time. - Adherence to AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC provided shirt (where applicable), and any items required by local regulations. - Willing to complete required training and certifications, provided by AMC. - Friendly, outgoing personalityif you love people, this is the job for you! - Strong guest service, communication, leadership, and teamwork skills. - Ability to work independently, meet deadlines, and demonstrate competency in all crew positions. - Ready to work in a fast-paced, fun environment. - A love for movies and a passion for creating a fantastic experience for every guest. What We Also Value One year experience in guest-focused business (retail, restaurant, hospitality, etc.). Strong oral and written communication skills. r