Fraud Analyst

Job description PURPOSE Support the Credit Unions fraud prevention and detection efforts by monitoring fraud alerts, analyzing transaction activity, and assisting with investigations of suspected fraudulent activity. Working within the BSA and Fraud Department, this position utilizes a variety of systems to identify potential fraud risks, research account activity, gather investigative documentation, and maintain accurate case files. The role collaborates with internal departments and external financial institutions to mitigate losses, support early detection of suspicious activity, and contributes to the identification of emerging fraud trends and operational risk mitigation. FUNCTIONS Monitor and review fraud alerts to identify potentially suspicious or fraudulent activity. Analyze transaction patterns and account activity to detect unusual behavior and respond promptly to risk related situations. Conduct investigations related to suspected fraud including online banking compromise, check fraud, identity theft claims, financial exploitation, and unauthorized transactions. Communicate with members, branches, and internal departments to gather information, obtain affidavits or statements, and support fraud investigations while maintaining professionalism and appropriate decorum during potentially sensitive or confrontational situations. Create and maintain accurate case files within the case management system, including investigative notes, interview summaries, evidence, and supporting documentation. Locate, collect, and upload investigative documentation including account agreements, loan documents, check images, IP address reports, surveillance recordings, recorded calls, affidavits, and other relevant records. Coordinate with other financial institutions to address fraudulent transactions, support recovery efforts, and complete indemnification agreements when applicable. Identify patterns and emerging fraud trends through analysis of case activity and transaction data to support fraud prevention and operational risk mitigation. Maintain awareness of emerging fraud schemes and industry developments through training and professional resources. Escalate potentially suspicious activity identified during investigations to the BSA Officer for review and determination of Suspicious Activity Report (SAR) filing. Perform additional duties as assigned to support fraud prevention and risk mitigation efforts. PREREQUISITES FOR THIS POSITION: Minimum Education: Associate degree in Business, Finance, Criminal Justice, or a related field preferred. Minimum Experience: Three or more years of experience in financial institution operations, fraud investigations, or BSA compliance. An equivalent combination of education and relevant experience may be considered. Knowledge and Skills: Proficient in Microsoft Office applications. Working knowledge of Bank Secrecy Act, USA PATRIOT Act, and OFAC requirements. Experience with fraud detection and prevention practices, including case management and fraud monitoring platforms preferred. Strong analytical and investigative skills with the ability to identify patterns and anomalies. Excellent written and verbal communication skills. Wasilla, AK Onsite Full Time $32.59 - $46.01 per hour About Matanuska Valley Federal Credit Union Matanuska Valley Federal Credit Union (MVFCU) is your local credit union. We offer more than just a job; we provide a fulfilling career with excellent benefits while serving the community we live in. MVFCU invests in its employees with competitive pay, generous health and wellness benefits, paid time off, and a 401k. Team members enjoy professional development opportunities, tuition reimbursement, and a healthy work-life balance. Our culture emphasizes our local roots, respect, collaboration, and a passion to serve our community. MVFCU is a place where employees feel valued, supported, and proud of the work they do every da .