Operations Manager I

Operations Manager I Job Locations US-OH-Cleveland Requisition ID 2026-13656 Category Business Leadership Overview Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking an Operations Manager I that will be responsible to organize and oversee the daily operations of the Cleveland Business Unit. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Responsibilities 1. Monitor overall performance of projects cradle to grave, including: - Implement and drive risk management strategies, track status and see through to resolution - Develop mitigation plans when needed - Oversee claims and litigation - Implement effective project review process - Ensure Risk Assessment Forms are updated by PX's quarterly - Lead by example as PX (pending needs and scale of business) - Serve as PX when necessary on challenging projects - Enlist support as necessary to ensure success of operations within the Business Unit or Division - Ensure that Gilbane's operational policies, including playbooks, are consistently followed on all projects 2. Manage (aligned with Operations Peer Groups) and ensure that Gilbane's operational policies,?including non-negotiables, are consistently followed on all projects per the Baseline. 3. Control and administer the "people resources" including: Recruiting and hiring Long and short-range staff planning of