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Solutions Engineer, Wireless | SMB | Cincinnati, OH

T-Mobile USA, Inc.

Cincinnati, OHJob$79–142K/yrSeen 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$79–142K/yr
Location
Cincinnati, OH
Work Authorization
Not specified

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Job overview

This role supports small and medium business sales by designing and presenting wireless solutions tailored to customer needs. The Solutions Engineer consults on customer opportunities, analyzes network coverage, and assists with in-building coverage requests. The position maintains expertise in wireless devices, network technologies, and value-added solutions to support sales strategies, address technical inquiries, and contribute to customer satisfaction and business growth.

Skills & qualifications

RequiredNice to have

Skills

CommunicationCustomer Needs IdentificationProduct KnowledgeProject ManagementSmall Business SalesSolution ArchitectureTechnical DemonstrationsTechnical PresentationsTechnical TrainingWireless Networks

Qualifications

Bachelor's Degree+3 Years or Advanced Degree+1 Year or EquivalentComputer Science, IT, Engineering or Related Field4+ Years Telecommunications, IT Administration or Network EngineeringMust Be 18+Legally Authorized to Work in the United States

Benefits

401(k) Match

Full job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth. Job Responsibilities: - Support small and medium business sales teams in-market to drive solution adoption and customer engagement - Participate in customer meetings to provide technical consultation and solution guidance - Facilitate wireless network coverage analysis and review to optimize customer solutions - Assist with processing in-building coverage requests to improve network accessibility - Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts - Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: - Bachelor's Degree plus 3 years of related work experienceOR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent (Required) - Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred) - 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Preferred) - Experience supporting Small Medium Business accounts. (Preferred) Knowledge, Skills and Abilities: - Communication (Required) - Customer Needs Identification (Required) - Product Knowledge (Required) - Project Management (Required) - Small Business Sales (Required) - Solution Architecture (Required) - Technical Demonstrations (Required) - Technical Presentations (Required) - Technical Training (Required) - Wireless Networks (Required) - At least 18 years of age - Legally authorized to work in the United States Travel : Travel Required (Yes/No): DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentivesBase Pay Range: $78,750 - $142,030The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. A

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