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Sales Manager-Mice销售经理

IHG

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At a glance

Compensation
No compensation found
Location
United States
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Associate's degree

Job overview

The role involves deep understanding of hotel target industries, proactively acquiring client resources, leading negotiations, handling contract processes, collaborating with conference teams, reporting issues, and participating in trainings and meetings while ensuring accurate record‑keeping in sales systems.

Skills & qualifications

RequiredNice to have

Skills

Communication SkillsNegotiation SkillsProactive AttitudeOrganizational SkillsPolicy KnowledgeReport WritingComputer ProficiencyDelphiOperaCustomer Relationship Management

Qualifications

Associate Degree Required2-5 Years Customer Relationship Experience

Full job description

财务回报

  • 深入了解酒店目标重点行业, 及时跟进并积极开拓客户资源,以最大化潜在客户的转化率
  • 主导或协助销售团队进行客户谈判
  • 负责方案谈判,并在需要时协助业务发展团队
  • 处理合同签署流程
  • 在适当情况下,与皇冠会议活动部门的同事协作,提供针对特定行业或客户的服务
  • 向上级汇报遇到的问题及其他相关信息
  • 参加并积极参与各类培训、每日简报及其他必要会议,并在需要时负责组织

宾客体验

  • 按照既定服务标准处理客户咨询
  • 为客户准备并提供相关文件资料
  • 必要时为潜在客户安排并进行现场考察

负责任的业务运营

  • 准备并提交方案提案
  • 确保在指定销售系统(如Delphi、Opera等)中准确及时地更新所有相关活动及客户信息记录,以备后续参考和管控

完成其他指派的工作任务。

  • 需具备大专及以上文凭,并在酒店业或相关服务行业拥有2至5年的客户关系相关工作经验。
  • 备良好的沟通与谈判技巧
  • 具备主动性,能够按时完成任务并兑现承诺,按要求完成各项任务和项目
  • 出色的组织能力,能够维护电子及纸质文件归档系统
  • 熟悉相关政策和流程,并在必要时向所有相关人员有效传达相关知识。
  • 具备清晰、有效的口头和书面沟通能力,能够与客户、技术人员、管理层及团队成员获取并传递信息,同时能够撰写报告。
  • 精通电脑操

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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