Assistant Manager, Food Service

Description

As a Foodservice Supervisor, you'll lead daily operations across key areas of Nutrition Services, including cafeteria, patient services, and food production. You'll play a hands-on role in delivering safe, high-quality meals while guiding a diverse team in a fast-paced healthcare environment.

What you'll do:

• Lead, train, and support food service staff, including coaching and performance management

• Oversee daily cafeteria operations, including food service and cash handling as needed

• Ensure compliance with HACCP, Joint Commission, and local health regulations

• Monitor food storage, inventory, and requisitioning processes

• Conduct routine inspections to maintain cleanliness, safety, and quality standards

• Track revenue and sales trends to support operational decisions

• Collaborate on menu planning to balance nutrition, quality, and customer satisfaction

• Manage portion control and production levels to reduce waste and control costs

What sets this role apart:

• Direct impact on patient care and experience through nutrition

• Leadership opportunity across multiple service areas (retail, patient services, production, catering)

• Exposure to a highly specialized neuropsychiatric hospital environment

• Opportunity to shape team culture and improve service delivery

Please note: This role requires flexibility to float across locations during the training period.

Qualifications

• Ability to read, write, and speak English clearly and effectively to understand policies and procedures, prepare reports and evaluations, and communicate with staff at all levels.

• Must obtain DSS and/or CDM certification within the probationary period or first six months of employment.

• ServSafe Manager Certification

• Minimum 2+ years of relevant experience

• Skill in supervising a culturally diverse workforce, including delegating responsibilities, addressing performance issues, and evaluating employee performance.

• Knowledge of and adherence to JCAHO, HACCP, University, Hospital, Human Resources, and departmental policies, procedures, safety standards, and sanitation requirements.

• Ability to lead, develop, and motivate an effective team that participates in ongoing performance improvement initiatives with measurable results.

• Ability to work independently, exercise sound judgment, resolve problems promptly, and prioritize competing demands in a changing work environment.

• Computer skills to operate food management systems and prepare memos, reports, and other documentation.

• Ability to maintain clean, organized workstations and follow portion control, food service, and serving procedures.

• Ability to assist with training peers and adapt to changing priorities and departmental needs.

• Ability to stand, bend, walk, reach, lift, push, and pull for prolonged periods, including in hot or cold environments; lift, push, or pull 50 pounds or more; and work with strong cleaning solutions.

• Interpersonal skills to support the department's mission of exceeding customer expectations.

• Ability to follow through on assignments with minimal direction and contribute effectively to team initiatives and performance improvement projects.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.