Staff Nurse - Nurse Advice Line - 24/7 Team

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

Nurse Advice Line staff nurses provide telephone triage, illness management, and health promotion for patients and families. Nurse Advice Line staff nurses utilize the nursing process, knowledge of scientific principles, and triage protocols to provide safe, high quality, comprehensive, and age appropriate nursing care for their patients via the telephone. Contact Center staff nurses provide patient and family education and advocate for their needs.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

• Utilizes the nursing process to develop and implement a safe, high quality, comprehensive, and age-appropriateplan of care for the patient and family that promotes optimal patient outcomes.

• Meets the educational needs of the patient and family and advocates for their needs

• Maintains an environment that is safe, comfortable, efficient, and family-centered.

• Utilizes current research and evidence for practice to expand personal professional knowledge, enhance roleperformance, and improve nursing care quality.

Qualifications

• Associate's Degree ADN Required.

• Current employees hired before September 1, 2013 are grandfathered and permitted to continue in the direct care nursing role.

• Bachelor's Degree BSN preferred for all nurses hired after September 1, 2013.

• Nurses hired after this date without a BSN must complete their degree within 5 years of their hire date.

• One of the following required upon hire:

• Licensed RN - Kansas, Registered Nurse Multistate License Kansas

• Licensed RN - MO, Registered Nurse Multistate License Missouri

• RN Compact license for all states besides KS and MO

• Employees must obtain Licensed RN - KS or MO multistate within 90 days of hires

• Refer to Nursing and Advanced Practice Provider Licensure and Certification policy for required Life Support Certifications Required Upon Hire

• Specialty Certification relevant to unit's patient population (determined by Nurse Manager/Director) Preferred Upon Hire

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children’s Mercy benefits. (https://www.childrensmercy.org/careers/why-childrens-mercy/employee-benefits/)

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $32.00/hr, but your offer will be determined based on your education and experience.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.

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Requisition ID2026-39985

Requisition Post Information* : Posted Date (10/21/2026 3:27 PM)

Posting CategoryNursing

DivisionNURSE ADVICE LINE

Work TypeFull Time

Work Hours1530-2400

FLSA StatusNon-Exempt

Location : NameAdele Hall

Recruiter : Full Name: First LastAngela Brown

Recruiter : [email protected]