Manager,Workforce Training & Development
Falmouth, MAFull-timeSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The Manager of Workforce Training & Development leads organization-wide training and career pathways at the Steamship Authority’s Falmouth administrative office. The role assesses organizational needs and works with internal stakeholders to coordinate workforce development programs. It oversees training, career-track curricula, employee surveys and recognition activities, and partnerships with community-based schools, colleges and training programs.
Skills & qualifications
Skills
Qualifications
Full job description
The Steamship Authority is currently seeking to fill the position of Manager of Workforce Training & Development at the Steamship Authority's Falmouth administrative office location. This is a full-time, non-union position. Position Function: The Manager of Workforce Training & Development is responsible for leading organizational wide trainings & career pathways through coordinating, management & execution of workforce development programs. The Manager will proactively assess the needs of the organization & work closely with internal stakeholders. Duties & Responsibilities: Implement & oversee organization-wide training programs, including employee customer service, supervisory development, & any workforce & HR-related trainings. Collaborate with the management team to provide workforce development, planning & support. Facilitate various staff training courses held with internal & external parties. Oversee the implementation of customer facing training programs. Develop & launch career pathways & its curriculum for career tracks. Manage employee opinion & workforce-related surveys while assisting managers in implementing a results-oriented action plan. Develop staff & supervisory training for new hires & periodically though the year for all staff. Implement a train the trainer model with consultation from external vendors. Partner with community-based schools, colleges & training programs that serve community residents. Assist with employee recognition programs & events in collaboration with Human Resources Director, managers, & staff. Manage execution of all activities, projects, training & deadlines related to workforce development & employee recognition. Provide function direction to subordinates regarding SQMS disciplines. Other related duties as assigned. Requirements: A minimum of 5+ years of training experience. Excellent customer service & cultural sensitivity are a must. Must have strong interpersonal skills, effective communication, including written & oral. Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Teams) & other web-based applications. Ability to work with confidential information. Highly organized with ability to manage multiple projects at once. Fluency in Portuguese &/or Spanish highly desired.
How this job compares
Set against the 5,489 open Human Resources jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This postingNot listed
- Massachusetts median$113–158K/yr105 salary ranges
- Massachusetts median$22–30/hr20 hourly ranges
- Openings
- Olive Jobs lists 171 open Human Resources jobs in Massachusetts and 5,489 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- Experience
- This posting asks for at least 5 years of experience; Human Resources postings that state a minimum ask for 5 years at the median (3,826 postings).
- Education
- 1,560 of the 5,489 open Human Resources jobs (28%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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