Bilingual Admission Representative

Title: Bilingual Representative, Admissions Position Type: Professional Tech Full time College: Front Range Community College Division: Enrollment Management & Student Success Department: Admissions, Recruitment, and Orientation Campus: Larimer Campus Location: Fort Collins, CO Salary Range: $53,273- $55,937 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment---one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Bilingual Admissions Representative plays a pivotal role in projecting a consistently positive image of Front Range Community College (FRCC). With an intentional focus on the Latinx/Hispanic community, this role is responsible for educating prospective students about FRCC's campuses & programs, while actively encouraging them to enroll in the college and guiding them through enrollment steps from application to enrollment in classes through the census reporting date. Employing a diverse range of strategies, the Bilingual Admissions Representative engages in activities such as participating in college fairs, establishing relationships with high schools and community partners, contributing to community and campus events, facilitating campus tours, conducting individual meetings, and managing a caseload of prospective students from inquiry through enrollment. This role serves as an ambassador for the college, engaging with prospective students, parents, secondary school counselors, and various stakeholder, both on and off campus. The Bilingual Admissions Representative offers guidance to prospective applicants throughout the college admissions and enrollment process, as well as provides dedicated support to adult students interested in pursuing college for career advancement, exploring new career paths, or completing previously initiated degrees. This position does have the opportunity to work remotely occasionally, but does require a strong on-campus presence and will need to travel to all three FRCC campuses as well as local high schools and community events. Duties & Responsibilities: Student Recruitment and Te ritory Management - Develop relationships with area high schools, community organizations, prospective students and their families to promote the benefits of FRCC, including educational opportunities, campus resources, campus events, and scholarships. - Develop relationships with employers in the community to promote FRCC educational and training opportunities that potentially level-up their employment opportunities. - Develop relationships with Latinx/Hispanic community organizations, High School programs, and employers to increase enrollment of Latinx/Hispanic students at FRCC. - Prepare and arrange a schedule of visits and recruitment efforts according to FRCC's recruitment plan. - Manage a caseload of prospective students per assigned recruitment territory in guiding them through admissions and enrollment process from inquiry to enrollment. - Regularly communicate with prospective students about next steps in application and enrollment process through texts, phone calls, email and other communication vehicles as designated by department leadership. - Connect prospective students to student support resources at FRCC for successful enrollment after admittance to FRCC. - Work in partnership with the Assistant Director of Recruitment and Director of Recruitment & Re-engagement regarding high school and community partner engagement and efforts. - Disseminate college and program informational material to prospective students through presentations at on and off campus venues, such as college events, community agency meetings, and businesses. - Prepare, communicate and distribute timely, effective and professional recruitment messages to interested students, parents, schools, business and community groups. - Assist students with the enrollment process, including completion of admissions application/required forms and reviews for accuracy, authenticity, and timeliness of information and required documents; assist with providing next steps information on advising, class registration, financial aid, and payments. - Work with incomplete applicants to assist them in completing their application and enrolling at FRCC. - Meet with prospective students visiting campus with regular follow up and tracking in the Client Relation Management System (CRM). - Serve as a liaison between various departments/agencies and the student, clarifying procedures and practices. Refer students to appropriate resources as needed. - Travel frequently to local area agencies, events, and other campuses. - Organize and conduct Information Sessions in English and in Spanish in partnership with Outreach Team colleagues and community partners. Assist the department with planning and organizing events on campus, including but not limited to community partner/employer presentations, orientations, open houses, large group visits, and presentations for community organizations and school partners. - Work with the Event and Campus Tour Coordinator to organize and conduct Recruiting Events including Campus Preview Days, Open Houses, Spanish Speaking Events, Saturday and evening events, calling and texting campaigns and other recruitment events and activities for our prospective adult population. - Collect & enter event data using the departmental monthly reporting mechanisms and CRM to document events, inquiries, and enrollment funnel activities. - Participate in work group discussions for mapping businesses processes and measuring improvement. - Prepare reports that document activities and other information as requested. - Assist and participate in collaborative departmental efforts and programming related to student recruitment, onboarding, enrollment, and student success initiatives. - Contribute to annual Admissions planning including enrollment practice review and analysis. - Assist in the ongoing development and implementation of the FRCC Recruitment Plan to align with the college inc