Global Payments Solutions (GPS) Product Risk Execution (Merchant Services)

Global Payments Solutions (GPS) Product Risk Execution (Merchant Services)

Charlotte, North Carolina;New York, New York; Chicago, Illinois

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.

Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Opportunity in the Product Risk Execution team, within the Global Payments Solutions (GPS) organization. The Product Risk Execution organization reflects our commitment to elevating risk management to become a strategic function and enabler of Responsible Growth. This team develops best practices, streamlines processes, and enables execution of risk activities by supporting product managers with expertise and specialization on all aspects of product risk management. Product managers remain responsible for risk in their product, and product executives retain responsibility for their governance routines.

Responsible for driving risk deliverables across the GPS Product organization, with a focus on Merchant Services, Global Receivables, and Global Cash Products.

This role executes risk activities with GPS Product Managers and key stakeholders to translate enterprise risk requirements into actionable Product deliverables and drive execution through completion. The individual will proactively manage assigned deliverables, identify gaps and dependencies, coordinate across stakeholders, and escalate execution risks and barriers as appropriate.

Key Responsibilities

• Execute Product Risk requirements within established timelines.

• Manage/lead assigned risk activities, including those related to third parties, applications, and data, identifying Product requirements, dependencies, and actions needed for completion.

• Engage and influence across Product, Technology, Business Controls, Risk, and other stakeholders to resolve dependencies and execution barriers.

• Translate enterprise risk requirements into clear, actionable Product deliverables aligned with GPS products and business processes.

• Proactively track deliverables, identify gaps, coordinate resolution, and escalate risks when appropriate.

• Identify recurring execution challenges and implement repeatable processes, tools, and reporting to improve consistency, transparency, and execution across GPS Product teams.

Required Skills:

• 3+ years of experience in Process Design, Business Controls, Risk Management, Product Risk, or related risk functions.

• Strong analytical, organizational, and problem-solving skills with demonstrated attention to detail.

• Ability to quickly learn complex products, processes, and risk requirements and independently drive assigned deliverables through completion.

• Demonstrated ability to manage multiple priorities, stakeholders, dependencies, and deadlines while adapting to changing business priorities.

• Strong written, verbal, and presentation skills, with the ability to clearly communicate requirements, issues, risks, and required actions.

• Demonstrated ability to connect the dots across organizational silos, think outside the box, and apply an enterprise mindset.

• Ability to proactively identify, resolve, or appropriately escalate issues and barriers to maintain execution timelines.

• Proficiency with Microsoft Office products, including Excel, PowerPoint, Word, and Visio.

Desired Skill s:

• 3+ years of Product-related experience, preferably within financial services or a risk-focused environment.

• Bachelor’s degree or equivalent professional experience.

• Familiarity with Third Party processes and requirements, including activities associated with contract renewals and ongoing third-party engagements.

• Familiarity with application and data risk processes and tools, including Permit to Send/Receive (PTS/R) and Data Transmission Registrations (DTRs), including reconcilement activities.

• Demonstrated ability to navigate a complex enterprise, establish trusted relationships, and influence outcomes across organizational boundaries.

• Experience applying automation, artificial intelligence (AI), and other technology capabilities to streamline processes, reduce manual effort, and improve execution efficiency.

• Bachelor's Degree desired or equivalent relevant experience

Skills:

• Administrative Services

• Attention to Detail

• Collaboration

• Reporting

• Written Communications

• Continuous Improvement

• Oral Communications

• Problem Solving

• Process Management

• Product Management

• Business Analytics

• Critical Thinking

• Market Analysis

• Research

• Strategic Thinking

Shift:

1st shift (United States of America)

Hours Per Week:

40

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