TS/SCI Commissioning Specialist

Job Description

Day-to-Day:

• Provide on-call and on-site technical support for executive communications systems, services, and networks
• Monitor network connectivity and system performance to proactively identify outages, incidents, or degradations
• Commission newly integrated AV rooms and verify all systems are fully operational
• Connect, configure, test, validate, and document integrated AV and communications equipment
• Install, load, unload, and maintain communications equipment on mobile kits, vehicles, and deployable assets
• Configure laptop load sets, software images, and custom user profiles
• Troubleshoot AV, network, and communications infrastructure issues
• Train end users and stakeholders on newly deployed AV and communications systems
• Support communications system design, implementation, and deployment planning
• Maintain accurate inventory records for communications equipment and spare assets
• Assist with lifecycle replacement planning, procurement activities, and sustainment efforts
• Support COOP communications capabilities and mission-critical operations Job Description: Insight Global is seeking a Senior Executive Communications / AV Commissioning Specialist to support mission-critical communications and audiovisual technologies for a highly visible enterprise environment. This individual will provide hands-on support for deployable communications systems, executive communications platforms, and newly integrated AV spaces. Responsibilities include commissioning and validating AV systems, troubleshooting network and communications issues, configuring end-user hardware and software, training customers on system functionality, and maintaining inventory and lifecycle management documentation. The ideal candidate combines strong AV integration expertise, networking fundamentals, customer-facing communication skills, and experience supporting high-availability communication environments. This is an excellent opportunity for a cleared technical professional who enjoys working with cutting-edge communications technology while supporting mission-essential operations.

Skills and Requirements

• Active TS Clearance with SCI Eligibility

• CompTIA Security+ (or ability to obtain within 30 days of hire)

• Bachelor's degree with 8+ years of relevant experience

• OR HS/GED with 10+ years relevant experience

• OR Associate's degree with 9+ years relevant experience

• OR Master's degree with 3+ years relevant experience

• Experience supporting or troubleshooting Crestron, Biamp, and/or AMX systems

• Light networking experience

• Experience supporting mobile, deployable, or enterprise communications systems

• Strong customer-facing and end-user training experience

• Experience installing, configuring, and maintaining communication equipment, laptops, and user profiles

• Inventory management and documentation experience Plusses:

• CTS Certification

• Crestron Programming Certification

• Experience with light programming in Crestron or AMX environments

• Experience supporting Continuity of Operations (COOP) communications environments

• Experience with procurement, lifecycle replacement planning, and sustainment of communications systems Experience supporting deployable or airborne communications assets

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].