Senior Human Resources Generalist

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.## Purpose StatementThe Associate Experience Network (AEN) Senior Generalist is a cross-functional role that strengthens the associate experience and business outcomes by supporting compliance requirements, workflows, data integrity, and various initiatives within the organization.This role requires an experienced HR professional with a comprehensive understanding of HR practices, associate relations, compliance, and talent management. The Senior Generalist drives disciplined problem solving, governance, and continuous improvement-helping to make data-informed decisions while enabling operational stability, consistent service delivery, and platform adoption## Key Accountabilities and Outcomes * Partner with the AEN Business Partners on AEN initiatives, such as talent management, succession planning, associate engagement, and organizational development. * Conduct investigations into employee complaints and grievances, providing guidance and solutions. * Handle associate relations cases, including management of complex associate issues and disputes. * Manager and associate coaching including performance improvement plan (PIP) documentation and execution. * Guide performance management processes, ensuring fair and consistent application of performance reviews, feedback, and development plans. * Ensure compliance with all relevant labor laws, regulations, and company policies, mitigating risks related to HR practices. Collaborate with legal counsel as needed on associate-related matters and regulatory compliance. * Determine interpretations and guidance related to escalated leave or ADA process claims. * Utilize functional and technical competencies to support business needs, applying frameworks and facilitating processes as required. * Coach leaders and associates on HRIS-related items and support Integrated Talent Management (ITM) process. * Reinforce product timelines and support managers in understanding ITM processes (Performance & Objectives, Talent Management, Succession Planning). * Review ad-hoc reporting on HR metrics and data to drive insights and make informed decisions to improve HR processes and initiatives. * Support the non-Total Food Group areas and incorporate consistency of process, data, systems where possible. * Provide Organizational Design consultation, including advising on position changes, master changes, work shifting, and process adjustments. * Partner with legal and associate/leader on higher touch immigration related activities * Work with COEs on projects or initiatives that will need support through change management, communication, reinforcement * Work with ESO, HRBPs, and other areas of the AEN on areas within job description * Support Talent Acquisition with escalated hiring concerns and/or issues## Knowledge, Skills, and Experience * Bachelor's degree in human resources, Business Administration, or a related field. * Proven experience (typically 7+ years) in HR roles with a track record of success and a focus on associate relations, organizational design and mergers & acquisitions * In-depth knowledge of HR functions, regulations, and best practices. * Strong understanding of HRIS systems and ITM processes. * Excell