Senior Contract Manager - Sales

SelectHealth - Murray

Full time

R186046

Job Description:

The Senior Contract Manager - Sales leads contract and plan document review activities for Select Health's Large Employer Sales business to ensure the accurate implementation of new and renewing employer groups. This role analyzes and interprets client contracts, Summary Plan Descriptions (SPD), Summary of Benefits and Coverage (SBC), Administrative Services Agreements (ASA), and related documents to identify plan design variances, implementation risks, and operational impacts. Working across Sales, Account Management, Operations, and other stakeholders, the Senior Contract Manager helps ensure implementation readiness, consistency, and an exceptional customer experience.

Essential Functions

• Lead end-to-end implementation of large employer groups, including fully insured, level-funded, and self-funded accounts.

• Develop and manage detailed implementation project plans, timelines, milestones, and deliverables.

• Serve as the primary implementation contact for employer groups, brokers, consultants, TPAs, and internal stakeholders.

• Conduct implementation kickoff meetings and ongoing status meetings with clients and project teams.

• Ensure completion of all required documentation, contracts, eligibility files, funding arrangements, and benefit configurations.

• Collaborates with cross-functional teams to ensure accurate implementation of new and renewing employer groups and to resolve questions related to benefit structures, plan design, and contract interpretation.

• Identifies opportunities for process improvement that enhance implementation accuracy, reduce post-implementation exceptions, and improve customer satisfaction.

• Reviews and interprets client contracts, Summary Plan Descriptions (SPD), Summary of Benefits and Coverage (SBC), Administrative Services Agreements (ASA), and other plan documents to identify benefit design variances, implementation requirements, and potential operational impacts.

• Leads the contract review process for new and renewing employer group implementations, ensuring contractual requirements are accurately translated into operational and administrative processes.

• Analyzes plan design differences, contractual provisions, and implementation requirements to identify potential risks, disruptions, and exceptions; collaborates with internal stakeholders to develop appropriate solutions.

• Serves as a subject matter expert on employer group contracts and benefit plan documents, providing guidance to Sales, Account Management, Operations, and other stakeholders regarding contractual requirements and implementation considerations.

• Develops, maintains, and enhances processes for tracking plan design variations, implementation decisions, and contractual requirements to improve consistency, reduce errors, and support successful implementations.

• Maintains working knowledge of healthcare insurance products, benefit plan structures, and applicable regulatory requirements that may impact employer group implementation and administration.

• Provides education and training to internal stakeholders regarding plan document interpretation, implementation standards, and best practices.

• Partners with Select Health and Intermountain stakeholders to promote consistency in impl

Skills

• Analytical

• Contract Principles

• Creative Thinker

• Project Management

• Complex Problem Solver

• Organization

• Relationship Management

Minimum Qualifications

• Bachelor’s degree, from an accredited institution which will be verified, in an applicable major.

• Five years of experience working with and analyzing contracts to gain a broad understanding of standard contract language.

• Intermediate experience with word processing and spreadsheet programs.

• Excellent writing, editing, verbal, and interpersonal communication skills.

Preferred Qualifications

• Insurance industry experience, including health insurance, employee benefits, ancillary products, or employer group business.

• Experience reviewing and interpreting contracts, benefit plan documents, or complex business agreements; paralegal or legal support experience preferred.

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

SelectHealth - Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.99 - $69.44

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .

Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!