Office Manager and Events Coordinator

Department Criminal Justice & Criminology About the University Established in 1965, Metropolitan State University (MSU Denver) was founded to serve students who were underrepresented in higher education whose life paths and experiences did not fit the traditional mold. Sixty years later, the University continues to serve over 16,000 of Colorado's extraordinary and diverse students, providing them with the foundation on which to build their unique aspirations. As the third largest public institution of higher education in Colorado, MSU Denver is a model university for today's college students. Proud of its federal designation as a Hispanic-Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado, the University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success. At MSU Denver, we are committed to our CADRE values:Community, Access, Diversity, Respect, and Excellence . We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staf f. About the Department of Criminal Justice and Criminology The Department of Criminal Justice and Criminology offers three different degree programs, which include a BS in Criminal Justice and Criminology, BS in Cybersecurity, and MS in Cybersecurity. Our programs seek to prepare professionals who are critically educated, socially intelligent, ethically aware, and culturally sensitive. Our diverse team consists of 12 full-time faculty with various professional and research backgrounds, two dedicated and talented staff members, and a group of part-time affiliate faculty with a depth of industry experience. Faculty and staff in the department lead and serve students with humanity, equity, and inclusivity. Position Summary The Department of Criminal Justice & Criminology (CJC) at MSU Denver is seeking an Office Manager and Events Coordinator. The Office Manager and Events Coordinator reports to the CJC department chair to provide comprehensive administrative support, event coordination, and student employment management for the Department of Criminal Justice and Criminology, serving as the primary point of contact for department operations and communications. This position works with the Department Operations Manager and Cybersecurity Program Manager to ensure efficient and integrated departmental procedures that serves a BS in Criminal Justice and Criminology, BS in Cybersecurity, MS in Cybersecurity, and Cybersecurity Graduate Certificates. Responsibilities Office Management and Administrative Support (30%) - Serve as primary point of contact for department inquiries from students, faculty, staff, and external stakeholders - Manage department front desk operations and visitor reception, such as answering phones, responding to emails, sending/providing prospective student information, and greeting visitors - Coordinate facilities access and use authorization - Maintain office supplies and equipment - Manage department calendar, and classroom and meeting room reservations - Handle departmental correspondence and communications - Troubleshooting minor computer issues and serving as assistant liaison with IT to resolve issues Event and Marketing Management (30%) - Coordinates with the Department Operations Manager and Cybersecurity Program Manager to support events and ma keting across all degree and certificate programs and multiple student groups - Assisting with scheduling departmental meetings, vendor and visitor visits, executive briefings, cross-collaborations with other academic and administrative departments, and stakeholders and constituents as needed - Plan and coordinate department events including, but not limited to, career fairs, open house, convocation, K-12 visits, and special programs - Work with department chair and faculty to promote the department via website, social media, and marketing materials - Serve as the department webmaster for social media and websites and provide updates and important information to the department - Collaborate with graphic designers to design and edit department information packets, brochures, and promotional materials - Manage event logistics including venue setup, catering, attendance tracking, and post event surveys - Create and maintain alumni database - Assist in email campaigns, texting, or automated/schedule messages for prospective students, parents, counselors, and other audiences - Participate in college-wide meetings regarding recruitment, marketing, and student support Academic Program and Advising Support (20%) - Provide support to students regarding program requirements and processes - Assist with student advising logistics and appointment scheduling - Support faculty with course materials and administrative needs - Coordinate with academic advisors and maintain student records - Assist with registration processes and course information Hiring and Supervision of Student Employees (10%) - Write job descriptions and ensure they are posted on the university student jobs online board - Interview and hire student employees, including verifying work-study eligibility and awards - Train and supervise student employees, including establishing and overseeing work schedules - Track student earnings to ensure they do not exceed award amounts - Conduct student employee performance evaluations - Approve timesheets in accordance with proper Human Resources policies Other Duties/Special Projects (10%) - Support department special initiatives and projects as assigned - Assist with departmental reporting and data collection as needed - Participate in university and department committees as appropriate Job Competencies - Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively. - Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations. - Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan. - Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes. - Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships. - Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes. Job Knowledge and Skills - Strong verbal and written communication skills; the ability to communicate with a wide variety of constituents effectively and with a high degree of professionalism - Strong customer service and interpersonal skills - Excellent organizational skills and the ability to multitask - Strong computer and technological proficiency with the ability to learn new systems, software, and tools - Proficiency in using office equipment (printers, copy machines,