Senior Specialist - Emergency Support Group

Required Education/Experience

• Master's Degree and at least 3 years of related work experience in an Incident Command Structure or

• Bachelor's Degree and at least 4 years work experience in an Incident Command Structure or

• Associate's Degree and at least 5 years work experience in an Incident Command Structure or

• High School Diploma/GED and at least 7 years work experience in an Incident Command Structure

Skills and Abilities

• Ability to lead/manage others

• Ability to simultaneously handle multiple priorities

• Ability to build strong customer relationships

• Ability to work within tight timeframes and meet strict deadlines

• Demonstrated ability to maintain confidential information

• Quickly troubleshoots and resolves problems

• Demonstrates excellent judgment and decision making skills

• Effective conflict management skills

• Effectively coaches and delivers constructive feedback

• Effective interpersonal skills

• Excellent collaboration and team building skills

• Demonstrated customer service skills

• Maintains composure under pressure

• Maintains a high degree of professionalism

• Performs work independently with minimal supervision

• Possesses flexibility to work in a fast paced, dynamic environment

• Proactively approaches responsibilities

• Promotes information sharing

• Strong verbal communication and listening skills

• Strong written and verbal communication skills

Licenses and Certifications

• Driver's License Required

Physical Demands

• Able to work in all weather conditions, i.e. excessive heat and/or cold

• Ability to work in adverse conditions that include, noise, confined spaces, and high elevations

• Ability to climb ladders and stairs

• Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)

• Ability to work with, and in, the vicinity of high voltage and/or other high-energy systems

• Use personal vehicle(s), and be able to transport, store, and secure company laptops and other job-related equipment in vehicle. Acknowledge that reimbursement for use of personal vehicle is available through the company mileage procedure

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

• Must be able and willing to travel within Company service territory, as needed.

• Must work at field locations in all weather conditions.

• Must work unscheduled off-shift, nights, weekends, and holidays as needed for incident command/emergency response.

• Provide support on-call during off-hours via phone and/or in-person response.

• Respond to mutual aid requests as needed by traveling to other states outside the service territory for mutual aid support for extended periods of time.

• Sit or stand to use/operate computer and office equipment for the duration of the workday.

• The position may require local and out-of-town travel and representation of the Company with various internal and external stakeholders.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]