Communications Manager

Essential Duties and Responsibilities:

• Provides strategic direction, message development, and communication planning primarily for Human Resources, but also other internal departments as needed

• Uses strong storytelling abilities to enhance associate engagement and build greater understanding of the firm’s priorities, culture and vision.

• Consults with stakeholders to identify communications goals and objectives; executes solutions for high-impact projects/initiatives.

• Provides detailed tactical support and oversees communication plans

• Partner effectively to provide strategic communications counsel and advice

• Develop written and visual communications for a variety of channels

• Monitors channel absorption; prepares reports for management from metrics and other data, recommends channel content alterations and improvements

• Manages the implementation of communication projects

• Performs other duties and responsibilities as assigned

• Establishes and maintains relationships throughout the firm

• Effectively represent firm's values and communication principles within meetings

Knowledge of:

• Communication strategies and tactics

• Concepts, principles, practices, and techniques for writing and developing communications plans and related content

• Microsoft Outlook suite

• Canva

• Financial industry experience is not required, but a benefit

Skills and Competencies:

• Creative and technical writing

• Visual communications

• Storytelling

• Attend to detail while maintaining a big picture orientation

• A continuous improvement mindset

• Proactive and self-starting

• Ability to think logically, analyze and solve problems

• Manage confidential firm information prior to internal or public release

• Make independent decisions when appropriate

• Influence decision making and action when appropriate

• Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed

• Incorporate needs, wants, and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practices.

• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

• Provide a high level of customer service