Dental Laboratory Technician

Summary

This position is located within the Dental Service at the VA Ann Arbor Healthcare System, Ann Arbor, Ml. The position is responsible for technical work in the fabrication and repair of dental prosthetic appliances on prescription of a dentist. This work requires a technical knowledge of dental anatomy and skill in the use of dental laboratory materials and equipment.

Duties

THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Duties include, but are not limited to, the following: Collaborates with Oral Surgeon, Prosthodontist, or other Dentists to design and fabricate complex dental or intra-oral maxillofacial appliances - this involves (1) working with these specialists in developing the design of the appliance, (2) personally fabricating, or overseeing the fabrication of the appliance, and (3) resolving problems in its fabrication Functions may include but not limited to pouring primary and final impressions; Trimming; fabricating custom trays; fabricating bite rims; mounting casts on articulators; setting teeth for trial dentures/partials; investing/flasking; blocking out; processing and finishing dentures/ partials; fabrication of night guards/bite splints; fabrication of provisional prostheses; repairing broken prostheses; adding teeth to existing prosthesis; pouring, pinning, and sectioning dies required for crown and bridgework; fabricating fluoride trays; fabricating stints; fabricating transitional partials; managing implant fabrication process for fixed and removable appliances; fabricating wrought wire clasps, fabricating reinforcement wires/bars; fabrication of crown and bridgework; waxing; investing; casting; soldering; stacking; contouring porcelain; staining; finishing; polishing in metal, acrylic, and porcelain Tracks and monitors of laboratory cases while they proceed through the different fabrication steps within the laboratory which may also involve shipping and receiving fixed/removable prosthesis for fabrication Independently performs all necessary steps for the fabrication of dental and other intraoral prosthodontic appliances Provides education, training, and/or instruction to the dental assistants, dental resident program dentists and staff dentists using teaching models of various dental appliances and oral presentations regarding laboratory procedures, capabilities, and requirements Conducts research and material testing for new and replacement efficiency and usefulness of new equipment Applies thorough knowledge of tooth morphology, normal and abnormal oral anatomy, and the principles of occlusion; and will know how to integrate this knowledge into the design, functional and esthetic requirements of the prosthodontic products fashioned Performs other duties as assigned. Work Schedule: Monday - Friday, 7:45 am until 4:15 pm Recruitment & Relocation Incentives: Not authorized Preferred Experience: Proficiency in removable fabrication, including dentures, partials, and relines Experience with scanning, 3D printing, and CEREC crown fabrication Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work involves sitting for extended periods, stooping, bending, and constant use of detail vision under bright illumination. Lifting heavy supplies occurs with some regularity. Above average dexterity and above-average grip strength are necessary. Work of short duration in the proximity of high dry heat, hot steam, and/or unpleasant odors is necessary. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. AND To qualify for this position at the GS-9 level, applicants must meet one of the following: SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience, equivalent to at least the next lower grade level (GS-8) in the Federal Service, that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Dental Laboratory Technician, and that is typically in or related to the work of the position to be filled. Experience should include use of dental laboratory material such as impression materials, plasters, stones, hydrocolloids, waxes, metals, acrylics, porcelain, and similar materials; use of laboratory equipment such as hand tools, dental lathes, engines, and hand pieces, furnaces, casting machines, presses, flasks, and related equipment; use of precision instruments such as articulators, surveyors, and microanalyzers; and construction of dental prosthetic appliances. At this grade level, qualifying specialized experience also includes: experience constructing porcelain and acrylic fixed or semi-fixed bridge restorations, full or removable partial dentures, or orthodontic appliances, or dental splints and obturators, when the construction of the appliance is complicated because of the unusual nature or intricacy of the design required to overcome acute abnormalities; applying a thorough technical knowledge of both normal and abnormal oral anatomy and dentition as these affect the design, fabrication, function, and esthetics of the dental prosthesis being constructed. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR EDUCATION: Successful completion of two (2) full years of graduate education or a master's degree that is directly related to the work of the Dental Laboratory Technician position. Such graduate education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Licensed professional dentists will be considered qualified for any grade level if they have, in the aggregate, the required experience in dental laboratory procedures. Transcripts (official or unofficial)must be submitted with your application materials. Education cannot be credited without documentation. OR COMBINATION: Equivalent combination of successfully completed graduate education (beyond the first year) and specialized experience, as described above. NOTE: Transcripts (official or unofficial) must be submitted with your application materials. Education cannot be credited without documentation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Candidates who apply under "All U.S. Citizens" announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows: Best qualified - Applicants possessing the type and quality of experience that substantially exceeds the minimum qualifications Very Highly Qualified - Applicants possessing the type and quality of experience that exceeds, to a very considerable extent, the minimum qualifications Highly Qualified - Applicants possessing the type and quality of experience that exceeds, to a considerable extent, the minimum qualifications Well qualified - Applicants possessing the type and quality of experience that marginally exceeds the minimum qualifications of the position and who demonstrate average proficiency in most of the critical competencies Qualified - Applicants possessing the type and quality of experience that meets the minimum qualifications Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Other Information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.