County Social Services Aide 2 (Bilingual) (Local Government)

Salary $46,539.00 Annually Location Lehigh County, PA Job Type Civil Service Permanent Full-Time Job Number CSSC-2026-61419-L0621 Department Local Government Division HS Lehigh Co Mh/Id Unit Opening Date 10/27/2026 Closing Date 11/9/2026 11:59 PM Eastern Job Code L0621 Position Number 80002525 Union SEIU Local 668 Bargaining Unit LG Pay Group LG Bureau / Division Code 88213439 Bureau / Division Lehigh County Mental Health Worksite Address 17 S 7th Street City Allewntown, Pennsylvania Zip Code 18101 Contact Name Danielle Guarna Contact Phone 610.782.3171 Contact Email [email protected] THE POSITION Lehigh County Mental Health is seeking a Bilingual (Spanish) County Social Services Aide 2 who is ready to make a positive impact. This position provides vital client support, administrative assistance, and language interpretation/translation across the Integrated Services, Crisis Intervention, Information & Referral, and 988 units. You will serve as a reliable guide, helping community members access information and resources. Come join our team and help make a difference in the lives of others. DESCRIPTION OF WORK This position supports community members by offering direct assistance, interpretation, and clerical help across human services programs. As a Bilingual (Spanish) County Social Services Aide 2, you will perform the following duties: 1. Client Assistance: Provide guidance to callers and walk ins by offering information and connecting them with the correct staff or agency 2. Interpretation Support: Deliver English and Spanish interpretation and translation during office, field, and institutional interactions 3. Field Support: Accompany staff on visits and assist with client transportation for assessments, meetings, and appointments while supervising children as needed 4. Clerical Tasks: Complete copying, filing, archiving, scanning, faxing, and inventory monitoring to support office operations 5. Data Entry: Enter information into KEA, HCSIS, CPR-Web, ACYS, SAMS, and other developing systems accurately 6. Reception Coverage: Assist at the DHS lobby and phone lines by greeting the public, sharing information, and addressing routine concerns professionally Work Schedule and Additional Information: 1. Full-time employment 2. Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch. 3. Telework: You will not have the option to telework in this position. 4. **Salary:**In some cases, the starting salary may be non-negotiable. 5. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. One year as a County Social Services Aide 1; or 2. Graduation from high school, or its equivalency, and two years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information; or 3. An associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or 4. Any equivalent combination of experience and training. 5. Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree. Other Requirements: 1. This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writin in Spanish must be demonstrated during the probationary period to achieve regular status in the position. 2. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. 3. You must be able to perform essential job functions. Legal Requirements: 1. You must pass a background investigation. 2. This position falls under the provisions of the Child Protective Services Law. 3. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: br> How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. If you are claiming education in your answers to the supplemental ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.