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Community Health Advocate

ACR Health

Syracuse, NYFull-time$19–22/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$19–22/hr
Location
Syracuse, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Associate's degree

Job overview

ACR Health seeks a Community Health Advocate to help consumers navigate public health insurance, Medicare, private insurance benefits, prescription programs, and medical debt. The role includes enrollment assistance, community outreach, case documentation, and advocacy activities. It is a full-time, 35-hour-per-week position in Syracuse, with occasional evening and weekend work expected.

Skills & qualifications

RequiredNice to have

Skills

Working Under PressureMulti-Site WorkComputer SkillsWeb-Based DatabasesWord ProcessingExcelVerbal CommunicationWritten CommunicationMultilingual CompetencyCross-Cultural CompetencyHIV/AIDS SensitivityChronic Illness SensitivityLGBTQ Issues Sensitivity

Qualifications

Associate DegreeCOVID Vaccine Requirement

Full job description

Job Title: Community Health Advocate Location: Syracuse Salary: 19.00-22.00 HOURLY Classification: Full Time 35 Hour week Non-Exempt Apply: [email protected] Qualifications: - A minimum of an Associate degree - Ability to work under pressure during deadlines - Ability to work in more than one work site - Flexible work schedule, occasional evenings or weekends are required - Strong computer skills (web-based database, word processing, Excel, etc.) - Strong verbal and written communication skills - Competency in languages other than English strongly preferred - Must be willing and able to work in a multi-cultural and multi-ethnic work environment - Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential. - COVID Vaccine requirement Primary Responsibilities 1. Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, 42 CFR, ACR Health policies and procedures, as well as all applicable regulations and compliance requirements. 2. Protect agency data in accordance with confidentiality procedures and protocols. observe and abide by the HIV Confidentiality Law and HIPPA. 3. Educate and assist consumers with issues related to public health insurance benefits as well as Medicare, private health insurance benefits, prescription programs, medical debt 4. Assist consumers to enroll into Medicare. 5. Enter all data into Salesforce in a timely manner, as required by contract outline. 6. Maintain thorough case records of services provided, advice and/or referrals. 7. Schedule and maintain appointments with potentially eligible consumers. 8. Meet productivity and quality performance targets. 9. Commit to attendance at scheduled staff meetings and training courses. 10. Attend Monthly contractor meetings for the CHA initiative, and advocacy days as required. 11. Attend yearly advocacy meetings with elected officials in Albany and/or New York City. 12. Conduct community outreach to potential consumers and referral sources. 13. Additional responsibilities as required by CHA contract, CSS, ACR policy, or the NYS DOH. 14. Other responsibilities identified by your supervisor that are related to your job role, contractual requirements, reporting metrics, or community and/or agency workgroups, committees and quality improvement initiatives. Evenings and weekends expected for meetings, workshops, and seminars.

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