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Intake Coordinator

Champlain Community Services

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At a glance

Compensation
No compensation found
Location
Colchester, VT
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

The Intake Coordinator serves as the initial contact for individuals, families, and referring agencies seeking services at Champlain Community Services. The role gathers and manages client information, coordinates intake and service transitions, and collaborates with community partners and internal teams. It also supports service planning, behavioral interventions, provider oversight, and documentation to help ensure appropriate, safe, and compliant services.

Skills & qualifications

RequiredNice to have

Skills

Organizational SkillsMultitaskingInterpersonal SkillsWritingCommunicationActive ListeningJudgmentIndependent Decision-MakingCommunity Resource ResearchNetworkingAttention to DetailCustomer ServiceTeam LeadershipCrisis De-EscalationIntervention StrategiesSelf-DeterminationIndividualized GrowthCompassionate SupportTeam CollaborationPersonal CareMedical SupportMedication AdministrationBehavioral Support

Qualifications

Bachelor's in Human Services or Equivalent Experience2 Years Developmental Services ExperienceValid Driver's LicenseGood Driving RecordOwn Transportation

Full job description

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1415725 Overview: This position acts as the initial point of contact for individuals, families and referring agencies\ for people who are interested in receiving services at CCS. The primary purpose of this role is to gather,\ process and manage client information and integrate it into CCS systems, caseloads and services. The\ scope of the Intake Coordinators role involves collaborating with community partners, such as other DS\ agencies, case management organizations, and schools, and building trusting relationships with\ individuals and families.\ Requirements: Bachelors Degree in human services-related field (or equivalent experience), plus two\ years experience in developmental services. Valid drivers license, a good driving record, and the ability\ to provide own transportation.\ Areas of Accountability:\ A) Intake Receive and respond to new client referrals Schedule and conduct meetings with families, individuals and care teams Attend school meetings, such as IEP meetings, as they arise Outreach and informational sessions at schools or local agencies Educate families on the developmental services eligibility process and available resources Collect, review and maintain individual records Work closely with individuals, families, case management organization and referring\ agency or school to determine individual support needs Work closely with internal team to determine if CCS can meet the needs of the individual\ and if team has capacity. Ensure all required documentation is received Open individual in Electronic Health Record system Review funding with Associate Director Work with individual and Workforce Development Senior Manager to determine schedule\ and staffing requirements. Connect with appropriate personnel regarding posting for a position if required.\ B) Service Coordination: Follow individual through their transition to CCS to ensure a smooth transition of services Attend and contribute to annual service plan meeting. Write other support plans as needed with support from team. Develop, coordinate and execute intervention and behavioral support strategies to support\ client and community safety. Evaluate and modify these strategies through ongoing\ observation and review of team input Coordinate physical environment inspections or modifications to ensure accessibility or safety\ for client and community.\ Homeward Program Manager Job Description\ Develop, coordinate and execute intervention strategies for clients in crisis. Development of different long or short term living arrangements and recruitment of home\ providers as necessary. Participate in the on-call rotation to provide evening and weekend supports. Advise or respond to emergent needs on the weekends and evenings as available. Assist the client in identifying, developing and/or maintaining natural supports.\ C) Other / Agency/Client Support: Responsible for hiring, training, and supervising a varying number of Shared Living Providers\ in a manner that supports the contractors development and success within the program.\ Monitor and manage residential contracts. Responsibilities include regular and consistent\ oversight to ensure that all terms of the contract and regulations are adhered to and that quality\ supports are delivered.\ D) Documentation:\ Document service provision and other required information to provide quality service and ensure\ compliance with regulatory standards and funding allocation by: Reviewing an annual service plan, tracking documentation and related communication,\ personal, and safety plans. Monthly team meeting notes and home visit form Home visit forms. Incident reports.\ Required skills: Strong organizational and multi-tasking skills Excellent inte personal, writing, communication and active listening skills Excellent judgment and independent decision-making skills Ability to research and network with local community resources and agencies. Attention to Detail Excellent customer service skills Proven team leadership ability Knowledge of crisis de-escalation and intervention strategies\ Professional Expectations: Exhibits commitment to philosophy of self-determination and individualized growth for\ people with disabilities. Exemplifies these philosophies to the community. Patient, insightful, respectful and compassionate approach to people with disabilities,\ particularly while providing intense behavioral, emotional or personal care support. Work as a leader and/or member with client support teams and agency teams. Ability to provide personal care, support with medical needs and medication administration,\ behavioral supports and other support in a persons individual support agreement.\ Access to Information:\ In accordance with all HIPAA requirements, the Intake Coordinator has authorized access to the\ following documentation/ records:\ H

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