ADMINISTRATIVE COORDINATOR 4

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about the Louisiana Department of Health Make a meaningful impact on the health and well-being of Louisianans! Join the Louisiana Department of Health’s Medicaid team and help support operations that connect individuals and families with vital healthcare coverage. If you’re organized, service-focused, and ready to contribute to a mission that makes a difference every day, apply today! An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

• Serves as the primary contact for the Call Center Unit (CSU) with Medicaid sections, LDH departments, vendors, agencies, and other partners.
• Provides administrative support to the CSU Manager, including maintaining schedules, coordinating meetings and travel, preparing agendas, taking minutes, and tracking action items.
• Maintains accurate employee time and attendance records, monitors leave and schedule adherence, and coordinates with payroll to ensure timely and accurate processing of employee hours.
• Prepares and distributes daily and weekly staffing, attendance, and productivity reports for management and supports operational decision-making.
• Manages office supplies and property inventory, including preparing purchase requisitions, monitoring inventory levels, and maintaining required records and reports.
• Coordinates the receipt, tracking, organization, and distribution of postal and electronic mail and ensures mail processing is properly documented and accounted for.
• Provides general administrative and operational support to the Call Center Manager and leadership team and assists with special projects and other section priorities as needed. Position-Specific Details: Location: Medical Vendor Administration / Eligibility Field Operations / East Baton Rouge Parish Appointment Type: Probational, Job appointment (temporary appointment that may last up to 48 months) Promotional or Detail appointment of a classified LDH employee Cost Center: 3052050411 Position Number(s): 50698431

How To Apply:No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information: [email protected] LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.