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Intensive Case Planner (ICP)

The Neighborhood Center

Utica, NYJob$27.47/hrSeen 1w agoSeen in employer's feed 1w ago

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At a glance

Compensation
$27.47/hr
Location
Utica, NY
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degreeNew York State Driver's License

Job overview

The Intensive Case Planner provides strength-based case management to families involved with the child welfare system, supporting child safety, family stabilization, and long-term well-being. The role includes collaborative planning, advocacy, and therapeutic support, working with families and community partners. The planner maintains a caseload, conducts home and community visits, coordinates services, facilitates case-planning meetings, and completes documentation and reports in accordance with DFCS and agency guidelines.

Skills & qualifications

RequiredNice to have

Skills

Case ManagementTrauma-Informed CareCulturally Responsive EngagementFamily AssessmentService PlanningService CoordinationFamily Team ConferencingDFCS Preventive ServicesEvidence-Based InterventionsChild Welfare RegulationsOrganizational SkillsAssessment SkillsCommunicationCommunity CollaborationCrisis InterventionTrust BuildingBoundary SettingTime ManagementWritten CommunicationVerbal Communication

Qualifications

Bachelor's in Social Work, Nursing, Psychology or Related Human Services2 Years Relevant ExperienceNew York State Driver's LicenseReliable Transportation

Full job description

NY1704387 Intensive Case Planner (ICP) From $27.47 per hour plus a $2,000 sign on bonus JOB DESCRIPTION: The Intensive Case Planner provides comprehensive, strength-based case management services to families involved with the child welfare system. This role is focused on ensuring child safety, family stabilization, and long-term well-being through collaborative planning, advocacy, and therapeutic support. The Intensive Case Planner works closely with families, the Department of Family and Community Services (DFCS), legal stakeholders, schools, mental health providers, and other community-based organizations. SPECIFIC RESPONSIBILITIES INCLUDE: Maintain a caseload of families with elevated service needs and/or high-risk indicators. Conduct regular home and community-based visits (minimum twice per month or as mandated). Engage children and families using a trauma-informed and culturally responsive approach. Complete comprehensive family assessments and individualized service plans in accordance with DFCS. Coordinate services including mental health, substance use, domestic violence, education, housing, and employment supports. Facilitate family team conferences and case planning meetings with internal and external stakeholders. Maintain timely and accurate documentation in electronic case records (e.g., Connections). Submit all required reports, progress notes, and court reports in accordance with DFCS and agency guidelines. Ensure all contacts, consents, and assessments meet regulatory and agency standards. REQUIRED QUALIFICATIONS: A Bachelors Degree in Social Work, Nursing, Psychology or a closely related Human Service field AND Two (2) years relevant experience working with children/adults with mental health/ behavioral health concerns AND A valid New York State Drivers License and reliable transportation required to conduct home/community based visits AND Knowledge of DFCS Preventive Services model and evidence-based interventions. Familiarity with state and local child welfare regulations and systems. Proven strong organizational, assessment and communication skills. Experience in securing cooperation of, and working effectively with individuals and agencies in the community. Skills & Competencies: Strong engagement, assessment, and crisis intervention skills. Ability to build trust and maintain boundaries with clients from diverse backgrounds. Excellent organizational and time management skills. Strong written and verbal communication.

How this job compares

Set against the 4,708 open Case Manager jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This posting$27.47/hr
  • New York median$24–26/hr288 hourly ranges
  • US median$26–30/hr1,385 hourly ranges

This rate, $27.47/hr, is 9% above the New York median midpoint ($25/hr) — in the middle half of Case Manager hourly ranges in New York.

Openings
Olive Jobs lists 587 open Case Manager jobs in New York and 4,708 across the US. 4% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 2 years of experience; Case Manager postings that state a minimum ask for 2 years at the median (3,111 postings).
Education
This posting asks for a bachelor's degree; 1,195 of the 4,708 open Case Manager jobs (25%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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