District Operations Manager

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$ / yearly

Hours Per Week

40

Number Of Positions

1

Job Description

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main's 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Position Summary

The District Operations Manager (ROM) is a key operational leader responsible for scaling capacity, driving consistency, and strengthening operational discipline across all branches within the region. This role enhances the effectiveness of the Regional Director (RD) and District Managers (DMs) by owning critical operational processes, improving inventory integrity, and ensuring field execution of corporate initiatives. The DOM ensures every branch operates with excellence, adheres to SOPs, and maintains strong operational health - enabling DMs to spend more time with customers, talent, and growth activities.

Purpose of the Role

The DOM exists to:

Increase operational capacity across the region

Improve and standardize operational performance

Ensure strong inventory control and audit readiness

Drive adherence to SOPs, D365 processes, and operational best practices

Support execution of national and regional initiatives

Free the RD and DMs from tactical operational work so they can focus on strategy, customer relationships, and talent development

This role is designed to be a force multiplier - not a firefighter.

Key Responsibilities

Core Operational Ownership (Primary Responsibilities)

The DOM fully owns and leads:

Inventory integrity, investigations, and follow-through

SOP compliance across warehouse, receiving, and branch operations

Cycle counts, returns processes, receiving discipline, and operational accuracy

Branch audit preparation, execution, scoring, and corrective action plans

D365 process compliance and troubleshooting of operational workflows

Warehouse flow, safety standards, and operational efficiency

Readiness and field execution for corporate and regional initiatives

Regional operational scorecard management and reporting

Partnership Responsibilities (Supports, but does not own)

Collaboration with DMs on operational components of sales enablement

Branch Manager coaching around operational excellence

Supporting training programs in coordination with the RD and corporate ops

Helping DMs identify opportunities to improve branch efficiency and consistency

Responsibilities the DOM Does Not Own

To maintain clarity of scope and avoid dilution of mission, the DOM does not own:

Sales performance or sales strategy

Personnel decisions or hiring/firing

Customer escalations unrelated to operational execution

HR matters or employee relations

Final decision-making authority on branch leadership issues

This clarity ensures the ROM strengthens the region rather than becoming a catch-all resource.

Operating Rhythm

Weekly

Planned branch visits with clear objectives

Follow-up on outstanding operational and system items

Review inventory, returns, cycle count, and receiving scorecards

Alignment check with DMs to synchronize priorities

Monthly

Full operational audit or mini-audit cadence

SOP refreshers and targeted up-training

Readiness checks for all upcoming initiatives

1:1 development session with the RD

Quarterly

Regional "Operational Health" scoring for each branch

Alignment and reset session with RD and DMs

Execution review against national initiatives

A disciplined rhythm ensures regional operational excellence and prevents fire-drill work

patterns.

Profile of an Ideal Candidate

Key Traits

Highly disciplined operator with a deep respect for process

Credible, respected, and trusted in the field

Calm under pressure with strong situational judgment

Strong pattern recognition - able to see root causes, not just symptoms

Coachable and able to coach others

Naturally structured and organized

Comfortable holding others accountable

Teaching and instruction excellence

Experience

Strong branch operations background (warehouse, receiving, inventory, audits)

Demonstrated history of SOP compliance and operational consistency

Prior leadership experience in operations-heavy environments preferred

Experience with D365 or comparable ERP systems is an advantage

Mincron and D365 experience

This is a specialist role - not a "mini-RD."

Reporting & Integration

Reports directly to the Regional Director

Works in close partnership with District Managers and Branch Managers

Must be publicly supported and positioned clearly in the chain: RVP RD DM DOM

DOM does not direct or override District Managers; they operate

through the RD.

Empowered to enforce operational standards consistently across the region

Integration expectations:

DOM is not sent into branches without context

DOM is not used as a hammer

Messaging is aligned with RD before visits

DMs understand the DOM increases their capacity - not their oversight

Success Measures

Success in the ROM role is reflected through:

Improved inventory accuracy and audit scores

Increased SOP and D365 compliance across branches

More consistent operational performance across the region

Stronger execution of initiatives with fewer delays and re-work

Reduced operational issues requiring RD or DM involvement

Higher overall "Operational Health" scores

The DOM enables the region to run with discipline, consistency, and operational excellence.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person's merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

For more information, please click here or visit https://www.eeoc.gov

Core & Main is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics. Core & Main provides reasonable accommodations for qualified individuals with disabilities in the application, offer, and during employment. If you have any difficulty using our online system due to a disability and need an accommodation you may use the following email address: [email protected] Please specify which position you are seeking to apply for employment, and please only use this email address for inquiries regarding accommodations. For more information, please click here for a notice that provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs (OFCCP) AA/EOE.

Is this a registered apprenticeship?

False

Place of Work

On-site

Requisition ID

46450

Job Type

Full Time