Business Systems Analyst IV

Are you ready to join a growing team?

CTG is seeking to fill a Business Systems Analyst IV opening for our client.

Location: Buffalo, NY

Duration: 12 months

Primary Responsibilities:

• Lead moderately complex to complex projects from proposal through implementation and post-implementation review.

• Partner with business stakeholders, technology teams, and vendors to gather and analyze requirements, evaluate application functionality, and develop functional specifications.

• Prepare and maintain project documentation, including functional specifications, test plans, test cases, data mappings, and change requests.

• Serve as the functional lead for assigned applications, coordinating project meetings, estimates, timelines, milestones, and deliverables.

• Analyze business processes, data, and system integrations to assess the impact of application changes, regulatory requirements, acquisitions, and enterprise-wide initiatives.

• Coordinate and execute system testing, including User Acceptance Testing (UAT), to validate requirements, identify defects, and ensure application changes perform as expected.

• Monitor project scope, requirements, risks, and compliance with corporate technology standards and regulatory guidelines.

• Facilitate timely resolution of testing and implementation issues, document incidents, and coordinate post-implementation feedback and project reviews.

• Mentor less experienced staff in application training, research, analysis, and project methodologies.

• Adhere to risk management policies, internal controls, and audit requirements while promoting a collaborative, inclusive work environment.

• Perform other related duties as assigned.

Scope of Responsibilities:

• Support business and product analysis, requirements documentation, stakeholder management, cross-functional coordination, and quality validation.

• Serve as a subject matter expert for supported applications, advising on functionality, integrations, and the impact of business initiatives.

• Manage multiple project components while maintaining schedules, scope, documentation, quality, and regulatory compliance.

Supervisory/Managerial Responsibilities:

• Provide functional leadership and guidance to project team members.

• Mentor less experienced staff and coordinate activities across business and technology teams.

• Direct project-related activities without necessarily having direct personnel management responsibilities.

Education and Experience Required:

• A minimum of five years of combined higher education and/or operational or business analytics experience.

• Strong verbal and written communication, analytical, problem-solving, and issue-resolution skills.

• Excellent organizational, time management, and critical-thinking abilities.

• Proficiency with personal computers and relevant software applications.

• Ability to analyze business requirements, document functional specifications, coordinate testing, and manage competing project priorities.

Education and Experience Preferred:

• Bachelor's degree.

• Subject matter expertise in the supported business area and experience with relevant applications or systems.

• Experience managing multiple moderately complex to complex projects and coordinating across applications, business units, and technology teams.

• Knowledge of application functionality, system integrations, banking operations, and the bank's application framework.

• Proficiency with project management, word processing, and spreadsheet applications; familiarity with application development tools and hardware and software platforms.

• Ability to present effectively to all levels of management and work independently or collaboratively.

• Demonstrated ability to manage project milestones, recommend solutions, and maintain a proactive, detail-oriented approach.

• Familiarity with banking acquisition methodologies, system conversions, or related integration initiatives.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.