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Regional Operations Coordinator Supervisor

Michigan Farm Bureau

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At a glance

Compensation
No compensation found
Location
Michigan, MI
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Michigan Property And Casualty License

Job overview

The Regional Operations Coordinator Supervisor supports the Regional Field Sales Director and Territory Leaders, provides operational support to the field force, and connects the field with the Home Office Team. The role leads an assigned RECO team, establishes procedures and best practices, and serves as an escalation point. It also oversees support performance, coordinates recruiting and agent contracting, and helps align field agents with internal departments.

Skills & qualifications

RequiredNice to have

Skills

Microsoft Office SuiteProgram DevelopmentKeyboardingBasic MathAgricultural Industry OperationsInsurance Industry Operations

Qualifications

High School Diploma or Equivalent3+ Years Administrative ExperienceMichigan Property and Casualty LicenseIndustry-Related ClassesAssociate or Bachelor's Degree

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Regional Operations Coordinator Supervisor To provide day-to-day assistance to the Regional Field Sales Director and assigned Territory Leaders. The ROCS will also provide operations to support the field force and be the bridge to the Home Office Team, when necessary. Additionally, the Supervisor leads their assigned RECO team, establishes procedures and best practices, and serves as the primary escalation point for operational issues. This role also oversees operations support performance, identifies opportunities for improvement, and ensures alignment between Agency Services, field agents, Customer Service, and internal departments. Assist in coordinating the Managing Partner's calendars with daily operation tasks. Manage the recruiting pipeline database and communication. Attend and participate in networking/recruiting events. Participate in and execute new agent contracting. Coordinate and plan regional meetings and events. Assist with Terminations, Book Reassignments, and agent Office Moves. Assist Managing Partners with managing Associate Regional Coordinator. Communicate regional and company updates and news to the field force. Required High school diploma or equivalent required. Minimum three years of administrative experience required. Obtain a State of Michigan Property & Casualty license within 90 days of hire. Experienced usage and program development skills in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook, and Teams) required. Keyboarding skills of 65 wpm with accuracy required. Basic math aptitude required. Willingness to pursue industry-related classes required. Preferred Associate or bachelor's degree preferred. Familiarity with terminology and operations of the agricultural and insurance industries preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 Equal employment opportunity, including veterans and individuals with disabilities. PI287411463

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