Office Assistant 3 - SCCC

Office Assistant 3 Stafford Creek Corrections Center Aberdeen, Washington Hourly Salary: $23.54-$31.18 Monthly Salary: $4,096.00-$5,425.00 Schedule: 8:00am-4:30pm (0800-1630) Monday-Friday (Saturday/Sunday off)

The Washington State Department of Corrections is seeking a highly motivated and qualified individual for the Office Assistant 3 position at the Stafford Creek Corrections Center in Aberdeen, WA.

The mission of Stafford Creek Corrections Center Health Services Department is: To provide necessary, comprehensive, quality health services to incarcerated individuals assigned to Stafford Creek Corrections Center and to promote their wellness in preparation for return to the community.

Under the direct supervision of the Administrative Assistant 3, the incumbent ensures the following:

• Kites, Grievances and stakeholder correspondence received, accounted for and responded to timely and in accordance with policy. Ensure documents are kept safe per HIPPA, PREA, federally mandated laws and local/state RCWs.
• Ensures daily, weekly and monthly reports are updated and sent timely.
• Ensure daily trips match up with trip log.

The mission of the Department of Corrections is to 'improve public safety by positively changing lives. For additional information visit our website at doc.wa.gov

COMPLETED APPLICATION PACKET WILL INCLUDE:

• A detailed resume
• A cover letter outlining your interest in this position with our agency

Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It’s the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions. Scheduling Support:

• Pull pertinent information from patient files for offsite scheduling purposes.
• Assistance with appointment confirmation for offsite appointments.
• Communicate via kiosk or kite onsite appointment dates and times to patients.
• Complete records requests for offsite appointments.
• Documenting and communicating Med Out Orders.
• Printing and placing MARs in trip envelopes.
• Controls and catalogs health records ensuring security and confidentiality.

Staff Support:

• Escort new hires, visitors, etc. to health services.
• Answers requests from authorized personnel for information recorded in patients’ records in accordance with prescribed policies.
• Prepare health records for provider/practitioners’ appointments and review as needed.
• Daily pick up and distribution of Health Services Unit mail, including from D Building mailbox and the mail cart.
• Watch porters as needed, in areas where staff supervision is required.
• Assist medical records with filing documentation into the patient health record as needed.

Workflow Management / Quality Improvement / Place Safety Muster:

• Organize daily workflow.
• Participates in Health Services Quality Improvement activities as appropriate.
• Participates in Health Services Place Safety Muster as appropriate.

Required Qualifications:

• Ability to type a minimum of 40 words per minute.
• Intermediate word processing and spreadsheet skills. .
• Handle stressful environments: Adapt to and positively handle the stress of a high-paced work environment.
• Multi-task: Ability to multi-task, prioritize, and complete work assignments in a fast-paced, detail-oriented environment.
• Share information appropriately: Maintain confidentiality of information learned through position that is protected by Department of Corrections policy, and Federal and/or State law. Keep supervisor informed of need-to-know items; share complete and accurate information.
• Policies and procedures: Know, understand, and consistently demonstrate ability to follow all applicable agency policies, procedures, and guidelines related to custody and security. Stay current as policies and procedures change.
• Team player: Demonstrate team approach to providing excellent customer service. Communicate effectively both internally and externally. Promote inclusiveness.
• Foster a positive attitude: Demonstrate openness toward the ever-changing social and cultural makeup of the workplace. Work effectively with men and women of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences, and social, ethnic, and cultural backgrounds. Respectfully acknowledge people’s differences and recognize these differences as important and valuable. Be culturally sensitive and appropriate. Respect and value diverse backgrounds and traditions.

Desired Qualifications:

• High School Diploma or equivalent
• Two (2) years of clerical experience
• Equivalent education/experience

Mission: The mission of DOC is to improve public safety by positively changing lives. Our Vision: Working together for safer communities. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

IMPORTANT NOTES:

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

• This position may be represented by a bargaining unit.

• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.

• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.

• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

• Salary is based on experience and is determined at the time a final offer of employment is made.

We are committed to hiring individuals who possess core diversity competencies: Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

Retirement Options:

• PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, visit the Department of Retirement Systems (DRS) or call 800-547-6657.
• PSERS: Many positions within DOC are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a PERS-eligible position to a PSERS eligible position, they will retire under two different systems/plans. Contact DRS for more information.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call us at 425-760-4485. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.