Tier 1 Support Specialist

Job Description

Insight Global is seeking a Tier 1 Support Specialist for a top healthcare and life sciences client. This is an excellent opportunity for an early-career technical professional looking to get their foot in the door and develop hands-on IT experience. The candidate will receive extensive training across Tier 1 support, computer imaging and repair, data tracking, and kiosk-related work while cross-training on responsibilities currently owned by an experienced team member. The ideal candidate is dependable, detail-oriented, comfortable with technology, and motivated to learn. This is a contract opportunity with potential for future conversion; however, an FTE position is not guaranteed.

Skills and Requirements

Strong attention to detail and ability to accurately track/manage data Comfortable working with computers and learning new technical processes Hard-working and eager to learn Reliable transportation for a fully onsite schedule GED or high school equivalent accepted; bachelor’s degree also acceptable Entry-level/Tier 1 candidates welcome Tier 1 help desk/support experience Computer repair or hardware experience Experience imaging computers Lenovo computer repair/training experience Familiarity with U.S. import processes Experience assembling, installing, or supporting kiosks

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].