Director of Sales and Events

Description:

Hotel Kabuki is seeking an exceptional Director of Sales and Events to lead the hotel’s sales and event operations. This role oversees the Sales and Events budget and P&L, revenue forecasting, business plan development, and ownership meetings. The Director also develops and implements short- and long-term strategies across all sales and catering channels to achieve the hotel’s revenue goals and grow market share.

The Director of Sales and Events must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. This role reports directly to the General Manager with oversight from the Regional Vice President of Sales and Events.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Sales and Events is a highly visible role with exposure to Senior and Corporate leadership.

The salary range for this position is $120K–$160K.

Sales Leadership

• Develop and execute comprehensive sales strategies that maximize revenue, market share, and profitability across key business segments.

• Lead the sales components of the annual business planning process, budget development, revenue forecasting, and strategic market analysis.

• Establish clear sales priorities and deployment strategies based on business needs, market conditions, and revenue opportunities.

• Identify emerging opportunities and trends and develop strategies to outperform competitive market conditions.

• Maintain accountability for achieving group, catering, leisure, business transient, and overall sales objectives.

• Partner closely with Revenue Management and hotel leadership to optimize business mix, pricing opportunities, need periods, and overall revenue performance.

Team Leadership & Talent Development

• Build, inspire, and lead a best-in-class sales organization focused on performance, collaboration, and accountability.

• Recruit, mentor, coach, and develop high-performing sales leaders and future talent.

• Foster a culture of collaboration, urgency, ownership, and exceptional customer service.

• Establish clear performance expectations, goals, and sales activity standards.

• Provide ongoing coaching and professional development to strengthen individual and team performance.

Group, Catering & Special Events

• Drive strategic group and catering initiatives

• Develop and maintain relationships with key industry influencers, event planners, travel advisors, meeting professionals, and corporate accounts.

• Actively identify, solicit, and secure new business opportunities while strengthening relationships with existing accounts.

• Partner closely with hotel operations to deliver exceptional experiences that generate repeat business, referrals, and long-term client relationships.

• Lead direct sales efforts for citywide events and group buyouts, as assigned.

Financial & Business Acumen

• Maintain ownership of the Sales budget and effectively manage departmental expenses.

• Deliver accurate sales forecasts, production updates, and market intelligence to hotel leadership, ownership, and corporate partners.

• Present business results, sales strategies, opportunities, and performance updates during ownership and executive review meetings.

• Analyze market trends, booking pace, account production, conversion, sales activity, and financial performance to drive informed decision-making.

• Establish measurable sales goals and hold the team accountable for achieving revenue, activity, and productivity expectations.

Successful leaders at Hyatt lead by example and model the organizations values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success for and through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring award-winning environment this experience is for you.

Qualifications:

• 5 years of progressive hotel sales leadership experience, preferably within luxury, lifestyle, resort, or destination properties.

• Demonstrated success leading high-performing sales teams and consistently achieving or exceeding revenue objectives.

• Proven experience in group sales, catering, special events.

• Strong financial and business acumen with experience in budgeting, forecasting, revenue strategy, and profit optimization.

• Exceptional communication, presentation, negotiation, and relationship-building skills.

• Strong understanding of sales strategy, account development, business mix, market segmentation, and competitive positioning.

• Ability to thrive in a fast-paced, entrepreneurial, lifestyle-driven environment.

• Experience working with ownership groups, asset managers, and corporate stakeholders preferred.

Primary Location: US-CA-San Francisco

Organization: Hotel Kabuki

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: SAN035818

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.