MFLC Regional Manager (Tidewater/Hampton Roads, VA)

Title:

MFLC Regional Manager (Tidewater/Hampton Roads, VA)

At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.

Military Family Life Counseling (MFLC) Program Regional Manager

Contingent on contract award.

Location: Must reside within the assigned region (one of six MFLC regions). Regional travel required.

Reports To: Operations Manager (OM)

Position Summary

The Regional Manager (RM) for the Military Family Life Counseling (MFLC) Program provides strategic, operational, and clinical oversight for MFLC services within an assigned geographic region. The RM is responsible for ensuring high-quality, compliant, and responsive counseling services to military members and their families, while serving as the primary liaison between MFLC counselors, military installation leadership, and internal program leadership.

Each Regional Manager oversees all MFLC program activities across multiple installations within one of six regions and must reside within the region they manage to allow effective engagement, on-site presence, and relationship building.

Key Responsibilities

Program & Operational Oversight

• Provide leadership and oversight of MFLC operations across multiple military installations within the assigned region

• Ensure regional compliance with MFLC program policies, Department of Defense (DoD) requirements, and contract performance standards

• Monitor and manage regional performance metrics, workload distribution, and service delivery outcomes

• Identify operational risks and implement corrective action plans as needed

Clinical Oversight & Quality Assurance

• Support clinical quality assurance in coordination with Regional Operational Coordinators (ROC) and Program Leadership

• Provide direct supervision to Regional Operational Coordinators (ROCs) assigned within the region

• Facilitate 1:1 supervision calls

• Facilitate group supervision calls

• Ensure counselors adhere to MFLC model standards, ethical guidelines, and scope-of-practice requirements

• Address client care concerns, critical incidents, and escalations in accordance with program protocols

• Promote best practices in non-medical counseling services for military populations and their families

Personnel Management & Support

• Provide direct supervision and support to ROCs and/or MFLC staff as assigned

• Collaborate with recruitment and credentialing teams to support regional staffing needs

• Assist with onboarding, orientation, training, and ongoing performance management of MFLC counselors

• Support counselor retention, engagement, and professional development

Stakeholder & Installation Relations

• Serve as the primary regional point of contact for installation leadership, military partners, and contracting stakeholders

• Build and maintain strong working relationships with commanders, family readiness staff, chaplains, and installation support agencies

• Represent the MFLC program at meetings, briefings, and regional events as required

Planning, Reporting & Communication

• Prepare and submit required regional reports, documentation, and status updates

• Communicate program priorities, policy updates, and operational guidance to regional staff

• Participate in program planning initiatives and continuous improvement efforts

• Assist with MFLC team goal setting to include ROCs

• Approve ROC team timesheets

• Monitor and provide oversight support to surge and on-demand events

Required Qualifications

• Master’s degree in Counseling, Social Work, Psychology, Marriage & Family Therapy, or a related behavioral health field

• Current, unrestricted independent clinical license (e.g., LPC, LCSW, LMFT, Psychologist)

• Minimum 7 years of progressive experience in behavioral health, military support services, or human services programs

• Minimum 3 years of management or supervisory experience, preferably within a multi-site or regional program

• Demonstrated understanding of military culture, military family systems, and DoD environments

• Ability to travel when needed within the assigned region

Preferred Qualifications

• Prior experience with the MFLC program or other DoD behavioral health programs

• Experience managing geographically dispersed teams both virtually and on-site

• Experience working under government contracts

• Familiarity with clinical quality assurance processes and performance metrics

• Active or previous security clearance (or ability to obtain one)

Knowledge, Skills, and Abilities

• Strong leadership and problem-solving skills

• Excellent interpersonal, communication, and stakeholder engagement abilities

• Ability to balance operational, clinical, and administrative responsibilities

• High level of professionalism, discretion, and ethical judgment

• Proficiency with reporting tools, data tracking, and standard office software

Travel Requirements

• Regional travel required (including on-site installation visits)

• Occasional overnight travel may be necessary

Work Environment

• Combination of remote work, administrative duties, and on-site installation engagement

• Fast-paced, mission-driven environment supporting military members and families

Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.