Digital Manufacturing Systems Engineer - Automated Material Handling Systems (AM

A career at Resilience is more than just a job - it's an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made . We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. For more information, please visit www.resilience.com Position Summary: As an Automated Material Handling Systems (AMHS) Manufacturing Systems Engineer on the Digital Manufacturing Systems Team, you will provide support for day-to-day Operations and lead Continuous Improvement and CapEx projects for Digital-aspects of the AMHS, with particular focus on the Warehouse Execution System (WES) and platforms for Automated Storage and Retrieval Systems (ASRSs) and Autonomous Mobile Robots (AMRs). You'll work with internal customers and key stakeholders to define changes and requirements, you'll develop specifications and validation protocols to support Go-Live of changes, work with vendors to code and configure changes as required, and lead the administration and maintenance of Digital platforms associated with the AMHS. Position Responsibilities: - Analyze, advocate for, and implement Continuous Improvement projects to improve operational performance of Digital platforms associated with the AMHS (AMRs, ASRSs, WES) - Implement changes to Digital platforms associated with the AMHS, as required, for capacity increase, site expansion, and other CapEx projects - For CapEx and Continuous Improvement projects, work with Quality and Validation teams to generate, implement, and execute (as applicable) lifecycle documentation - requirements, functional specifications, design and configuration specifications, Standard Operating Procedures (SOPs), Work Instructions (WIs) and validation protocols (IQ/OQ/PQ) - using the Veeva Validation Management eVLMS and Veeva Vault QMS - In accordance with SOPs and WIs, perform changes using Change Controls in Veeva Vault QMS and ServiceNow and record support activities in ServiceNow and SAP Plant Maintenance Notifications and Work Orders as applicable - Leverage AI to develop support and troubleshooting tools for Digital platforms associated with the AMHS - Provision user access to Digital platforms associated with the AMHS - Perform annual user access and system audit trail reviews for Digital platforms associated with the AMHS - Coordinate and/or perform patching and SSL certificate renewals for Digital platforms associated with the AMHS - Develop and maintain a Library of Knowledge Base Articles in ServiceNow for Digital platforms associated with the AMHS - Provide Monday-Friday daytime support and rotational on-call support during evenings, weekends, and holidays - Build relationships and collaborate with Automation, Facilities Engineering and Maintenance, ERP/Information Systems, Infrastructure/IT, Manufacturing, Manufacturing Sciences & Technology, Material Handling/Warehouse, Project Management, Quality, Supply Chain/Planning, Training and Development, and Validation organizations and vendor teams Minimum Qualifications: - Experience with Warehouse Management Systems (WMS) and Warehouse Execution Systems (WES) - Working knowledge of SQL queries - Demonstrated ability to handle multiple competing priorities and projects in a fast-paced environment with a proven track record for delivering results on large cross functional projects - Fluid collaboration, communication, and organizational skills across internal teams and external vendors/suppliers - Ability to adapt to challenges and overcome obstacles via stakeholder alignment and communication and strategic execution