
Retirement Plan Services Officer - Wealth Management
The National Bank of Indianapolis
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Job overview
The Retirement Plan Services Officer supports employer-sponsored retirement plans through business development, compliance oversight, client relationship management, and consultative guidance. The role coordinates with third-party vendors and regulatory authorities, reviews plan filings and testing, and contributes to product development and Wealth Management projects. The bank seeks a professional with at least five years of business development and retirement plan administration experience, relevant knowledge, and strong client communication skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
A Stable and Growing Employer The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff retention year after year, and with a highly competitive benefit package, our staff enjoy a sense of stability not always experienced in the general work environment. Benefits include but are not limited to: medical/dental/vision/life insurance, vacation, personal time, holidays, tuition reimbursement, 401k, profit sharing, and wellness benefits. Who We Are Looking For The National Bank of Indianapolis has assembled our talented staff by hiring only the best, whether highly experienced professionals or those just entering the workforce. We are looking for those who are committed to delivering superior service to our clients and superior teamwork to their co-workers. Along with the relevant knowledge and experience, The National Bank of Indianapolis requires its employees to have both a high degree of professionalism and a commitment to excellence. The Purpose of This Position This position is the cornerstone of our Retirement Plan Services teams success. By driving business development, managing compliance, and building strong client relationships, you ensure that every employer-sponsored retirement plan we administer meets the highest standards of service and regulatory excellence. Your expertise helps clients achieve their retirement goals while strengthening our reputation for trust and reliability. How Youll Contribute - Develop and execute marketing, sales, and retention strategies for retirement plan clients - Make proactive calls to prospective and current clients to identify needs and resolve service issues - Prepare and deliver presentations to prospective clients - Collaborate on the development of Retirement Plan Services products and enhancements - Oversee compliance, investment reviews, reconciliations, and communications for assigned accounts - Provide consultative guidance on plan design, compliance, and retirement goals - Act as liaison between clients and third-party vendors - Review compliance testing and Form 5500 filings for accuracy - Serve as the primary point of contact for existing clients, facilitating regular meetings and plan reviews - Conduct participant education sessions and create supporting materials - Communicate with regulatory authorities and respond to inquiries from attorneys, consultants, and accountants - Serve on Wealth Management committees and contribute to special projects What Were Looking For - Bachelors degree in business or accounting, or equivalent experience - Professional credentials (or actively pursuing) such as CRSP, CRPP, QKA, QKC, CRPS, or CEBS - Minimum of 5 years of experience in business development and retirement plan administration - Strong knowledge of retirement plan compliance, recordkeeping platforms, and investment principles - Proven ability to develop marketing strategies and deliver consultative solutions - Excellent communication skills, including public speaking and client presentations - High degree of professionalism, accuracy, and attention to detail - Ability to organize and prioritize tasks independently - Proficiency with Microsoft Word and Excel YoullExcel If You - Take pride in building lasting client relationships - Enjoy solving complex compliance and administrative challenges - Bring integrity, discretion, and accountability to everything you do - Want to be part of a collaborative, client-focused team where your work makes a difference Why Join Us The National Bank of Indianapolis is the citys only lo ally owned national bank. We take pride in serving our community with personal attention and exceptional service. Through our Wealth Management division, we deliver customized retirement plan solutions that help employers and employees achieve financial security. Just as we invest in our clients, we invest in our people. We've built a workplace employees genuinely appreciate--where you feel respected, supported, and part of something meaningful. We believe in growth from within, open collaboration, and celebrating each other's successes. If you join NBOFI, your voice will matter, your ideas will be valued, and you'll have the tools to thrive both professionally and personally. In Summary Bring your expertise. Bring your creativity. Bring your best. Well provide the culture, resources, and trust. Together, well celebrate our successes.
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