
NIght Audit
GEORGETOWN, TXFull-timeSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
Guest Experience Experts support guests throughout their stay by handling operational needs, responding to requests, completing reports, and sharing local highlights. They take initiative and move around their workspace to deliver memorable service. The role also emphasizes workplace safety, following company policies, maintaining confidentiality, protecting assets, upholding quality standards, and presenting a professional appearance and communication.
Skills & qualifications
Skills
Qualifications
Full job description
Additional Information
Job Number 26137829
Job Category Rooms & Guest Services Operations
Location 1101 Woodlawn Avenue, GEORGETOWN TX 78628, United States VIEW ON MAP (https://www.google.com/maps?q=1101%20Woodlawn%20Avenue%2C%20GEORGETOWN%20TX%2078628%2C%20United%20States)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How this job compares
Set against the 3,327 open Guest Services jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This postingNot listed
- US median$71–80K/yr98 salary ranges
- Texas median$12–15/hr70 hourly ranges
- Openings
- Olive Jobs lists 328 open Guest Services jobs in Texas and 3,327 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- McDonald's166 open
- Chuck E. Cheese24 open
- Marriott (this employer)24 open
- Experience
- Guest Services postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 2 years (407 postings).
- Education
- 6 of the 3,327 open Guest Services jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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