Digital Operations Director

Summary

This position is located U.S. Agency for Global Media (USAGM), Voice of America (VOA), serves as the Digital Operations Director for the and as the senior strategist for the digital evolution of VOA. The incumbent reports to the VOA Deputy Director and leads VOA's digital operations, audience growth, content innovation, and modernization across broadcast, digital, social, streaming, podcasts, and global distribution networks.

Duties

As a Digital Operations Director, you will be responsible for duties to include, but are not limited to: Oversee strategy and distribution models across global endpoints, including streaming platforms, web networks, smart TV applications, mobile feeds, and podcast networks. Drive sustained expansion of global audience growth, engagement, reach, and follower acquisition across social media and digital platforms within an international news environment. Establish responsible, ethical, and innovative AI practices for digital journalism, encompassing experimentation, quality control, metadata protocols, and the integration of emerging AI tools into newsroom content production. Perform the full range of supervisory duties: plan, schedule, and assign work; conduct annual performance appraisals on staff, identify training needs and opportunities for staff, carry out EEO policies and program activities. Qualifications

Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS- 14 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position and includes all of the following: Leading and managing the activities of professional journalistic and/or broadcasting staff digital content production, distribution, and performance across websites, mobile applications, social media, streaming, and emerging platforms; Leading or managing the implementation of artificial intelligence, automation, analytics, or other emerging technologies to enhance newsroom operations; Developing and executing strategies to expand audience reach, increase engagement, and improve digital performance among domestic or international audiences.

Education

Education is not required for this grade level. It cannot be used for qualification purposes. How You Will Be Evaluated

Once your application package has been received, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position. Competencies: AI-Enabled Digital Journalism Leadership Digital Technologies Leadership Strategic Thinking Possession of competencies must be addressed in a resume and/or cover letter. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be placed in one of three rating categories: Qualified Category-Applicants possessing experience that meets the minimum qualifications of the position, a numeric rating below 79. Well Qualified Category-Applicants possessing experience that exceeds the minimum qualifications of the position, a numeric rating of 80-89. Best Qualified Category-Applicants possessing experience that substantially exceeds the minimum qualifications of the position, a numeric rating of 90 and above. Application of Veterans' Preference: Category Rating does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles with a compensable service-connected disability of 10 percent or more will be placed at the top of the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of non-preference eligibles within the appropriate quality category. Fair Chance Act: Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to [email protected], subject line: Fair Chance Act. Other Information

Applicants must meet all qualification requirements by closing date of the announcement to be considered. 1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. For Military Selective Service Act requirement information, please visit Selective Service 2. Your application to this vacancy announcement will only allow consideration for this announcement. We cannot electronically or manually move your application to corresponding announcements, if applicable. 3. Additional vacancies not reflected in the announcement that occur after the opening date of the vacancy announcement for position(s) identical (same grade, series and title) to the original vacancy may be filled from the selection certificate during the validity of the certificate. 4. Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.