Mobile Outreach Specialist- Deaf Services

Overview

Starting Rate: $21.50 with $1.00/hour modifier for ASL

The Mobile Outreach Specialist position is a great fit for those who have previously worked in a Group Living Environment and who are seeking more independence in their next role! As a Mobile Outreach Specialist (MOS), you will provide psychiatric rehabilitative interventions to people receiving support from Deaf Services. This position requires significant independent work as well as work with a larger team including a Clinical Supervisor, residential program staff, and a Housing Coordinator. You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This position requires driving within the community, and Mobile Outreach Specialists receive mileage reimbursement.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Responsible for the delivery of services, support, interventions, and coordination of other services to achieve goals for the person served.

• Participate in the development of the treatment plan and attend other treatment meetings as required.

• Perform interventions with persons served that address their identified goals and result in skill development.

• Provide transportation to persons served as connected to treatment needs.

• Communicate progress of persons served, status, and any changes in daily notes, monthly submission of progress notes and submission treatment plans as needed.

• Ensure that rehabilitative treatment and clinical record meet Rehab Option standards and billing codes are entered in a timely and accurate manner.

• Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service

• Support individuals in transition between group homes and independent living. Assist with all facets of the move which includes packing/unpacking, organizing for a physical move, setting up utilities, cleaning.

• Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.

• Provide crisis intervention and access emergency services as needed.

• Identify and address community integration issues for persons served.

• Participate in or facilitate group work as designated by supervisor.

• Actively participate and attend supervision and staff meetings.

• Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP).

• Maintain professional, pleasant, approachable and helpful demeanor at all times

Qualifications

• BA or AS in related field or High School diploma and 2 years’ experience in related field.

• ASL Fluency required. Deaf Individuals and Native Signers preferred.

• Strongly prefer an ASL proficient candidate that has a demonstrated understanding of and competence in serving culturally diverse DHH populations with varying communication modes.

• Ability to thrive in a fast-paced, team-oriented environment and as well as work independently

• Strong organizational skills and ability to multi-task

• Strong computer knowledge

• Strong analytical, numerical and reasoning abilities.

• Must have excellent interpersonal skills and ability to work as part of a team.

• Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport persons served.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

Apply Now! (https://careers-advocatesinc.icims.com/jobs/13393/mobile-outreach-specialist--deaf-services/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336180790)

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Job Locations US-MA-Westborough

Minimum Education Required High School Diploma/GED

Job ID 2026-13393

Organization Advocates

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit BH Residential