Automotive Service Consultant

Hyundai Careers

GLEN BURNIE, MDJobSeen 2 days agoSeen in employer's feed 2 days ago

GLEN BURNIE, MDJobNo compensation foundSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation

No compensation found

Location

GLEN BURNIE, MD

Work Authorization

Not specified

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Job overview

The service consultant initiates automotive services and repairs by assessing vehicle performance problems and customer requests. The role includes verifying warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer records. The consultant also serves as a liaison between customers and technicians, ensuring customer needs and recommended services are clearly understood.

Skills & qualifications

RequiredNice to have

Skills

Vehicle Problem AssessmentWarranty VerificationEstimate DevelopmentRepair Order WritingCustomer RecordkeepingCustomer CommunicationCustomer Service

Full job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

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