Ticket/Pass Agent
BRIAN HEAD, UTSeasonalSeen todaySeen in employer's feed today
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near BRIAN HEAD, UT, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
Ticket/Pass Agents serve as guests’ primary point of contact for inquiries and reservations by phone, email, or in person. They assist with ticket, pass, lesson, rental, and tubing sales and provide resort information. The role operates a computer sales system and handles point-of-sale transactions. The resort seeks candidates with customer service and sales skills, computer knowledge, and a positive attitude in a fast-paced environment.
Skills & qualifications
Skills
Full job description
Ticket/Pass Agent -- Winter 2026/2027 Location: Brian Head Resort | Department: Ticketing (Sales) Type: Seasonal | Start Date: November 2026 | End Date: April 2027 Great with people and love getting others excited for a day on the mountain? Ticket/Pass Agents are an integral part of resort operations. Guests will receive their first impression of the service standards at the time of reservation or query. Therefore, the right candidate must be courteous, knowledgeable, and confident. They serve as the primary greeters and point of contact when guests call, email, or walk in to inquire about Lift Tickets, Season Passes, Lessons, Rentals, Tubing, etc. Employees in this role will spend most of their shift operating a computer. What You'll Do: - Assists guests in the sale, issuing, and general information of Lift Tickets, Tubing Tickets, Rentals and Lessons. - Assists guests in the sale, issuing, and general information of Season Passes, Passholder Benefits, and MCP Collective benefits. - Assists guests in making or changing reservations over the phone or in person. - Operates the computer sales system efficiently and effectively on a daily basis. - Handles point of sale transactions involving cash, credit card, gift card, and voucher redemption - Greets guests and answers all questions regarding Ticketing, Season Passes, Reservations, Retail, Dining, Weather conditions, Mountain information, Shuttle information, Hotel information, MCP Collective information etc. - Perform other duties as assigned. What We're Looking For: - Has excellent customer service and sales skills, whether it be in person, over the phone, or through email correspondence. - Will create a family-friendly environment for guests and staff. - Is knowledgeable about the Ski/Snowboard industry or is willing to learn about the Ski/Snowboard industry. - Is knowledgeable or willing to learn about the MCP Collective, various Season Pass options, and Passholder benefits. - Is knowledgeable or willing to learn about Lift Ticket products, Rental products, Lesson products. - Is knowledgeable in Google Workspace (Docs, Sheets, Calendar, Chat, Etc.) and knows how to navigate a computer desktop. - Previous cash handling experience is preferred. - Ability to work and maintain a positive attitude in a fast-paced environment. - Ability to sit, stand, and talk for long periods of time. - Ability to follow and execute instructions. - Ability to communicate effectively and efficiently. - Ability to maintain a clean work environment. - Is flexible and willing to perform other duties as assigned not listed above.
You've read the whole posting — now see how you match it.