Security Services Coordinator

Job Title: Security Services Coordinator Department: Operations Reports To: Security Manager FLSA Status: Hourly, Non-Exempt Why the Colorado Convention Center is a great place to work: - $500 Signing Bonus after 30 days of service and an additional $500 bonus upon 90 days of service! - Generous Paid Time Off and Holiday Pay - Health, dental, vision insurance, eligible upon hire - 401(k) investment plan, with an employer match of up to 4% - Healthcare reimbursement and flexible spending plans - Employer-paid and supplemental life insurance - Short- and long-term disability insurance available - RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass. - Tuition reimbursement program (salaried employees after working full time for at least one year) - Employee assistance program Compensation: Compensation is dependent on experience and ranges from $27.00 to $28.00 per hour. General Summary: This position works closely with the Security manager to keep all training for building staff and department staff occurring regularly. This position will also coordinate services with Event Management to ensure accurate staffing and client requests are adhered to, make sure quality assurance for the department is completed, updated, and current. Coordinate meetings and tabletop exercises with surrounding security departments and Denver Police Department. Primary Duties and Responsibilities: - Implement, maintain and document all Security Department training including new hire, ongoing, refresher, ERP and SEMP, and any other building emergency training. - Provide backup support for Surveillance and Base Coordinator staff who are on vacation or who have called off for their shift. - Work with organizing and gathering information for upcoming events from Event Managers and any other maintenance or construction around the building. Make sure all information is tracked and that clients receive building information for security and support communication for operations. - Assist in the POD system while making sure that all information is current and accurate for events, Operations projects, and construction coming in the venue and communicating with Event Management and Operations for any corrections or notes. - Verify that all shows / events coming in have submitted security schedules to the Security Manager for review and that they have met the minimum standards for the building and staffing requirements. - Update and maintain department training resources as needed and keep all files on drives current. - Coordinate and prepare for meetings with surrounding security entities, any OEM departments, DPD and table talks. - Make sure that all 24/7 reports have correct follow-up and are closed with all correct information. - Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions. Education and Experience - Absence of felony or violent crime convictions - Two to four years security experience - High school diploma or GED Skills and Abilities - Demonstrate excellent communication (verbal and written) and interpersonal skills among all levels of staff and clientele. - Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team. - Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities. - Excellent problem solving and organizational skills. - Provide customer service in a professional considerate manner. - Excellent record o dependability and reliability. - Customer Service experience, preferred Computer Skills - Advanced computer skills including ability to create word documents and excel spreadsheets, preferred Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions. Position may require certifications by law and/or job assignment. Position requires frequent walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; requires radio usage -- 2 way handheld. Position requires physical ability to patrol and inspect the facility grounds and buildings. May be exposed to physical confrontations. Assigned, A, B, or C shift work as assigned. Note: Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000. Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. *Employment is contingent upon successful completion of a background check.