Acute Care Quality Program Manager (RN)

Augusta, ME

Full time

R17648

Job Summary: MaineGeneral Health is seeking an experienced and motivated Acute Care Quality Program Manager (RN) to lead the development, implementation, and ongoing management of acute care quality programs. This role is instrumental in advancing clinical quality, supporting regulatory compliance, and improving patient outcomes across our organization.

Working collaboratively with multidisciplinary teams, the Acute Care Quality Program Manager evaluates clinical performance, identifies opportunities for improvement, and develops strategies to ensure quality program goals are achieved. The ideal candidate combines strong clinical knowledge with analytical, project management, and communication skills to drive meaningful improvements in patient care and healthcare delivery.

Job Description:

• Plan, develop, implement, and oversee assigned acute care quality programs, ensuring program objectives and work plans are achieved.

• Monitor and coordinate the implementation of regulatory and compliance changes affecting acute care quality programs, including Centers for Medicare & Medicaid Services (CMS) Inpatient Prospective Payment System (IPPS) requirements and The Joint Commission (TJC) standards.

• Support the development and delivery of educational programs, resources, and materials related to acute care quality initiatives and regulatory requirements.

• Collaborate with multidisciplinary teams to identify and resolve clinical quality issues, address cost containment opportunities, support new service implementation, and improve systems and performance measures.

• Identify key clinical quality indicators and promote their effective use in evaluating and improving patient care services.

• Analyze quality improvement results and performance data to identify trends, assess outcomes, and develop actionable improvement strategies.

• Develop, implement, and monitor action plans designed to improve clinical performance and achieve established quality goals.

• Use findings from quality improvement initiatives to drive changes in patient care practices and healthcare delivery processes.

• Oversee the implementation, maintenance, and ongoing compliance of acute care certification programs, including the Acute Stroke Ready Hospital certification.

• Establish and maintain processes to measure, analyze, evaluate, and report program performance and progress toward established objectives.

• Develop and maintain program materials, tools, and operational processes that support effective program management.

• Coordinate day-to-day program activities and work with organizational stakeholders to ensure initiatives remain on track and deliver measurable results.

Qualifications:

• Current Registered Nurse (RN) licensure in the State of Maine required.

• Strong understanding of clinical quality improvement principles, patient safety, and healthcare regulatory requirements.

• Knowledge of acute care quality measures, performance improvement methodologies, and healthcare accreditation standards preferred.

• Experience analyzing clinical performance data and translating findings into actionable improvement plans.

• Strong project management, organizational, and problem-solving skills.

• Excellent written and verbal communication skills, including the ability to develop educational materials and present quality-related information to diverse audiences.

• Demonstrated ability to collaborate effectively with multidisciplinary teams and engage stakeholders in quality improvement initiatives.

• Ability to manage multiple priorities, coordinate program activities, and drive initiatives toward established goals.

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours: 40

Job Exempt: Yes

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

MaineGeneral participates in E-Verify. Click the links below to view more information regarding E-Verify:

Employee Rights (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf)

E-Verify Participation

Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.

The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)