Specialist Brokerage Accounts

JOB REQUIREMENTS: General Summary The Specialist Brokerage Accounts role manages complex transactions, supports business development, and optimizes client relationships. They manage high-value client accounts, negotiate freight rates, secure capacity in volatile markets, and mentor junior brokers. This role requires closing profitable deals and maintaining complex supply chains. Primary Responsibilities Leverage your established carrier network and industry expertise to manage key client accounts, negotiate competitive rates, and drive revenue growth Responsible for executing complex shipments, solving supply chain bottlenecks, and mentoring junior staff Negotiate competitive freight rates and contracts with third-party carriers to maximize profit margins and ensure capacity availability Manage the entire shipment lifecycle--from booking and dispatch to tracking, tracing, and resolving any logistical disruptions Monitor industry trends, seasonality, and capacity fluctuations to make data-driven pricing decisions Oversee and expand a portfolio of high-value shipper accounts, ensuring exceptional customer service and identifying upselling opportunities Provide consultative guidance to customers on supply chain efficiencies and market conditions Exercise independent judgment in carrier selection, pricing strategy, and service design Assess service failures and determine appropriate corrective actions, including carrier replacement or escalation strategies Interpret and apply FMCSA regulations and internal risk policies to carrier selection and load execution Determine carrier eligibility based on safety ratings, insurance coverage, and service performance Mitigate operational and financial risk through informed decision-making Monitor transportation performance metrics and recommend improvements Analyze shipper transportation needs and develop customized logistics strategies Partner with operations, finance, and legal teams to structure service agreements and resolve complex issues Perform other duties as required Required Qualifications & Experience: Bachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field In lieu of degree, high school diploma or GED and 6+ years of relevant experience. 2 years of relevant experience. Established, active relationships with shippers or carriers are highly preferred. Strong persuasion and analytical skills with a proven track record of securing high-margin deals. Expert proficiency in Microsoft Office Suite (especially Excel) and experience with industry-standard CRM or financial reporting software Exceptional verbal and written communication skills to handle escalations and maintain long-term business relationships Strong problem-solving capabilities, the ability to work in high-pressure environments, and excellent negotiation and conflict-resolution skills Proficiency with... For full info follow application link. EOE, including disability/VETs ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FD7A0AC62D13494B