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Patient Support Associate

Part-time

Kaleida Health

BUFFALO, NYPart-time$17.6–23.2/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$17.6–23.2/hr
Location
BUFFALO, NY
Schedule
Part-time
Work Authorization
Not specified

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Job overview

The Patient Support Associate works under the general supervision of an RN or Transport Manager, supporting environmental, inventory, dietary, transportation, limited clerical, and patient comfort needs. The role performs computer input, participates in assigned patient care and quality improvement activities, and follows Kaleida Health policies and standards within its patient-centered care program.

Skills & qualifications

RequiredNice to have

Skills

Patient CommunicationCare StandardsComposureEquipment HandlingCommunicationInterpersonal SkillsLifting Up to 100 Lbs

Qualifications

High School Diploma or Equivalency1 Year Customer Service Experience

Full job description

Patient Support AssociateDepartment: BGMC TransportLocation: Buffalo General Medical CenterLocation of Job: US:NY:BuffaloWork Type: Part-Time Benefit EligibleScheduled Work Hours: 6a-2p,7a-3p,8a-4p,9a-5p,10a-6pShift 1 Job DescriptionThis position, under the general supervision of the RN or Transport Manager is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole. Education And CredentialsHigh school diploma or equivalency required. ExperienceAbility to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department: Minimum one year in a customer service focused position required. Must Possess excellent communication and interpersonal skills both verbal and written.Working ConditionsEssential: * Weight Requirement - Heavy (up to 100 lbs) * Job DetailsStandard Hours Bi-Weekly: 37.50 * FTE: 0.500000 * Weekend/Holiday Requirement: Yes * On Call Required: No * With Rotation: Work Arrangement: Onsite * Union Code: U08 - SEIU 1199 BGH Service Workers * Requisition ID#: 19111 * Grade: S4 * Pay Frequency: Bi-Weekly * Salary Range: $17.60 -$23.20 * *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. * Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

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