IT Systems Administrator - Endpoint Management

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://www.billingsclinic.com/app/files/public/8786e5d8-f08c-4b2a-89b8-16197604bfee/NEO/Staff Benefits Guide.pdf) .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!

IT Systems Administrator - Endpoint Management

PMO / OPERATIONS - 100.8732 (BILLINGS CLINIC 2950 10TH AVE N BUILDING)

req12972

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)

Starting Wage DOE: $33.66 - $42.07

Serves as part of a team that supports the IT infrastructure for the Billings Clinic and Logan Health Organizations. Responsible for providing day-to-day support, maintenance and improvement of existing endpoint management tools and processes as well as participation in guidance, planning and execution of improvements and future strategy in that area. Expected to work within a Service Management Platform, accepting, documenting, and completing tasks that are assigned to their service area(s). In addition to the technical knowledge/skills required to support these services, expectations include good documentation, compliance with change control, and effective task management. Effective coordination, communication and interaction with other teams/departments, vendors and facilities is a must.

This is a highly dynamic environment requiring members of this team to respond to the often-changing needs of the organization while maintaining a high level of uptime, service quality, and security.

Essential Job Functions

• Designs, implements and evaluates Information Technology functions to cost effectively improve organizational outcomes throughout Billings Clinic and Logan Health.

• Functions as part of a multi-team environment, including resources from multiple sites, organizations and teams. Excellent communication (written and verbal) and collaboration is essential.

• Develops and recommends strategies for improving the organizational IT service delivery, enhancing management capabilities, automation, and security measures related to systems management toolsets.

• Utilizes documentation, training and mentorship, drives application adoption and skillset growth within IT and other functional areas.

• Provides operational and technical support, maintenance, administration and enhancements for relevant tools to facilitate management of for workstations, servers and mobile devices across the organization, both inside and outside the network as appropriate.

• Professional experience in supporting, implementing, and maintaining a number of the following enterprise technologies:

• Windows network services, especially Active Directory (Local and Azure) and Group Policy

• Microsoft operating system imaging technologies (both cloud and on-premises)

• Microsoft and third party patching automation, compliance and reporting (both cloud and on-premises)

• Mobile device management for multiple platforms utilizing Microsoft Intune

• Scripting languages (Powershell, VBS, etc.)

• Utilizes tools and automation, drives support and implementation efficiency through standardization and refinement/implementation of additional endpoint management capabilities.

• Effectively manages, implements, automates and troubleshoots software package deployments.

• Effectively manages, implements, automates and troubleshoots device operating system imaging, upgrades and deployments.

• Performs, remediates, troubleshoots and reports on Windows and third-party patches/updates in accordance with company policies and cybersecurity guidelines.

• Configures, maintains, and troubleshoots policies in appropriate management platforms (e.g Active Directory Group Policy, Azure, Intune, MECM, etc.).

• Creates and maintains quality documentation.

• Focuses on consistent improvement of management tools and capabilities, driving efficiency and additional functionality for the purpose of providing better IT services.

• Assists in other functional areas, work outside of standard hours and on-call duties may be required.

• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• 4 Year / Bachelors Degree in related field and area of study.

Experience

• 2-5 years of successful experience as a System Administrator / Endpoint Management, preferred.

Successful Information Technology experience in the health care industry, a plus.

Certifications and Licenses

• MT Driver License or the ability to obtain one at hire and the ability to be insured to operate organization's vehicles.

• Relevant technical certifications preferred.

• Able to provide reliable home internet access and have personal cell phone.

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.