Salesforce Wealth Master Engineer & Technical Team Lead

Location: 4910 Tiedeman Road, Brooklyn Ohio KeyBank is seeking a Salesforce Master Engineer & Technical Team Lead to provide senior-most technical and people leadership for the Salesforce Sales Enablement domain. This role owns end-to-end technical leadership for the Sales Enablement program focused on the Salesforce Wealth instance and related initiatives, including Envestnet integration and broader Salesforce transformation efforts. This is a hands-on, player/coach role with direct team leadership responsibility. The successful candidate will lead Wealth delivery, set technical direction, manage stakeholders across the enterprise, and drive innovation on the Salesforce platform, including responsible use of AI. About KeyBank KeyBank is one of the nation's largest bank-based financial services companies, providing investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies across the United States. About the Role The Salesforce Master Engineer & Technical Team Lead will: - Own technical leadership for the Salesforce Wealth domain - Lead and grow a team of Salesforce engineers supporting Wealth initiatives - Drive the technical roadmap, architecture, and modernization strategy - Partner closely with business, technology, and vendor stakeholders - Ensure high-quality, scalable, and secure Salesforce solutions - Champion innovation, including advanced platform capabilities and AI-enabled solutions Key Responsibilities Team Leadership - Lead and manage Salesforce engineers supporting Wealth squads - Provide coaching, and mentorship for team members - Foster a culture of technical excellence, collaboration, and continuous improvement - Support hiring, onboarding, and team capacity planning Technical Leadership & Architecture - Own and influence architecture, design, and implementation of Salesforce Wealth solutions - Ensure platform health, performance, scalability, and security - Establish and enforce engineering standards, best practices, and governance - Perform and oversee code reviews across all levels of engineers - Design and implement complex solutions using both configuration and custom development Delivery & Program Ownership - Own technical delivery for the Sales Enablement program on the Salesforce Wealth platform - Lead complex, cross-functional initiatives including third-party integrations - Manage technical dependencies, risks, and delivery tradeoffs - Partner with product and business leaders to align technology to business outcomes - Oversee release management, support models, and operational readiness Stakeholder & Vendor Management - Build strong, trust-based relationships with business leaders, product owners, and technology partners - Collaborate with enterprise architecture, data, security, and risk partners - Manage external vendors and partners supporting Wealth initiatives - Translate complex technical concepts into clear business-level communication Innovation & Platform Advancement - Champion adoption of new Salesforce capabilities and emerging technologies - Drive responsible use of AI and automation on the Salesforce platform - Lead proof-of-concepts and pilot initiatives for new capabilities - Continuously identify opportunities to simplify, modernize, and improve the platform Required Qualifications Bachelor's degree in Computer Science or equivalent practical experience 10+ years of overall IT experience 7+ years of deep, hands-on Salesforce platform experience Strong expertise in Salesforce architecture, custom develop