Sales Engineer

Sales Engineer

• Revenue
• Tampa
• Full-time

Description Location: Tampa, Florida (On-site)

About frame Security: Frame is on a mission to build the future of Human Security in the AI era. With significant funding, a seasoned cybersecurity team building the right product, and a huge market opportunity, we are just getting started.

Our AI engine develops security awareness training and attack simulations that empower every employee to make smarter security decisions and eliminate human risk. Frame is trusted by leading global organizations on their journey to prevent AI-driven, human-centric attacks across email, voice, video, and beyond. We believe that security starts with humans as the strongest line of defense.

Join us as we build the engine that protects the human layer of every organization in the AI era.

Who are we looking for? Frame Security is seeking a highly energetic, versatile, and technically proficient Sales Engineer to join their building Sales Engineering team. This role is a hands-on, dynamic role, primarily focused on providing essential pre-sales technical solutions to our customers and resellers with the goal of logo acquisition. Beyond the initial sale, the Sales Engineer will own the customer onboarding process and act as the technical authority, proactively identifying optimization opportunities within the United Kingdom and Ireland markets.

Key Responsibilities:

• Partner with Sales and Channel teams to lead deep-dive discovery sessions, uncovering complex customer pain points and architecting tailored security solutions.
• Design and execute high-impact demos and Proof of Concept (PoC) evaluations that clearly communicate Frame’s value and secure technical buy-in from key stakeholders.
• Lead the post-sale implementation strategy, serving as the primary technical consultant to guide customers through initial setup, maintaining a high standard of customer satisfaction.
• Lead the post-sale implementation strategy, serving as the primary technical consultant to guide customers through initial setup and ongoing usage of the platform.
• Act as the technical backbone for our reseller partners, providing the training and support necessary to scale our market presence and ensure partner-led success.

Success Metrics:

• Sales cycle.
• New logo acquisitions.
• Customers onboarded.

Requirements Required Skills & Experience:

• 2-5 years of experience in Pre-Sales/Post-Sales or "Founding SE" roles.
• Technical background with hands-on experience in enterprise IT environments, including identity management (Entra ID, Okta), SSO/SAML configuration, domain whitelisting, and customer-facing integrations.
• Experience in AI-driven Cybersecurity and SaaS companies.
• A "bias for action" mindset-comfortable navigating ambiguity and taking initiative.
• Demonstrated ability to build technical playbooks, POC templates, and demo environments from the ground up.
• Experience with identity providers (Okta/Azure AD), email infrastructure (M365/Google Workspace), and API-based integrations.
• A proven collaborative and clear communicator, with the ability to translate complex technical concepts into clear business value.

Benefits:

• Medical, dental and vision insurance.
• Monthly connectivity reimbursement.
• Unlimited paid time off.
• 401(K) Retirement Savings Plan.
• Free daily on site lunch.
• On site covered parking.

Why frame:

• High Impact: Build and own processes from start to finish that directly impact our product and customers, affecting millions of people.
• Early-Stage Advantage: Join at the ground floor of a category-defining company. The decisions you make today will shape how the world thinks about Human Security tomorrow.
• Built to Win: Frame is backed by world-class investors, operating in a market undergoing a fundamental shift, and has the right team and product.
• Competitive Salary and Meaningful Equity: Our success is your success. Everyone has a meaningful stake in the company.