Client Success Associate

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview This role supports the sales team by developing and implementing processes and systems to enhance sales effectiveness. It primarily involves creating proposals for smaller clients and projects with recommendations aligned to client needs and best practices. The role also contributes to larger projects by providing inputs and managing the completion of final deliverables. Success is measured by the quality and relevance of proposals, effective collaboration, and timely project completion. The work impacts the organization by enabling the sales team to focus on selling and improving client engagement outcomes.Job Responsibilities: * Develop and maintain a knowledge base to provide accurate answers about product functionality, processes, and systems to internal stakeholders * Collaborate with the sales team to build recommendations for campaign and system setups that meet internal and client requirements * Lead projects that promote best practices across offerings, outreach, and systems within the team * Provide guidance on setup and pricing across products in partnership with operations and partners * Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: * Bachelor's Degree OR combination of education and experience deemed equivalent (Required) * Acceptable areas of study include Marketing, Communications, Advertising or related field (Preferred) * Less than 2 years Sales Planning, digital agency, online advertising, or sales operations (Preferred) * Less than 2 years Advertising tech exposure, e.g. Google Ad Manager, MediaMath, Salesforce, Sharepoint and Excel (Preferred) Knowledge, Skills and Abilities: * Ad Operations (Ad Ops) (Required) * Advertising Industry (Required) * Agency Relationships (Required) * Campaign Management (Required) * Digital Advertising (Required) * Marketing Communications Planning (Required) * Microsoft Applications (Required) * Stakeholder Management (Required) * Strategic Thinking (Required) * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Earnings Opportunity: $49,035 - $88,515National Base Pay Range: $46,700 - $84,300The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component