Building Services Manager

Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: Provide leadership and daily management of Building Services operations across all BJCC venues. Identifies, assigns and performs cleaning and janitorial tasks as required. Develop staffing plans and deployment strategies for events, changeovers and daily operations. Creates and maintains documented inspection logs and cleaning checklists. Develop and communicate departmental policies, SOPs, quality standards and inspection programs. Conduct routine facility inspections and implement corrective action plans. Develop departmental operating and capital budgets while monitoring expenditure. Administer service contracts, RFPs, vendor relationships and invoice reconciliation. Maintain inventory control for chemicals, supplies and equipment. Ensure compliance with OSHA, EPA, SDS, bloodborne pathogen, PPE and environmental regulations. Logistically plans operations associated with floor and carpet care, bathroom cleanliness, grounds care and overall building cleanliness consistent with the Convention Complex standards. Lead safety meetings, training and incident investigations for BJCC staff. Partner with Event Management, Operations, Public Safety and Facilities to support event readiness. Implement sustainability initiatives including waste reduction and recycling where practical. Recruit, hire, develop and retain high-performing employees. Demonstrated experience managing staffing contracts, including developing service specifications, monitoring vendor performance, administering service level agreements (SLAs), evaluating contractor compliance, and resolving performance issues appropriately. Administers service contract vendor relationship, including procurement, bid/RFP development assistance, contract implementation, monitoring, invoice reconciliation, and ongoing contract performance management. Proactively oversees and works closely with outsourced vendor service provider leadership to ensure compliance with contract deliverables. Performs related duties as required.